At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with global brand customers like Samsung, HP, Sony, and Visa.
Job Overview:
We are looking for a stellar Sales Development Representative to help attract enterprise customers to the Khoros brand. You will be reaching out to strategic target companies to help generate interest in our awesome suite of product offerings. You’ll also work closely with sales leaders to research and develop call strategies, messaging and territory development. As part of your onboarding, you will receive world-class sales training.
Please note, that this person will need to be based in the London area and come into the Holborn office 1-2 days per week.
Some responsibilities include:
- Work closely with Account Executives to develop net new pipeline and relationships
- Successfully navigate complex organizations to identify key contacts
- Generate pipeline via cold calling, email campaigns, Linkedin, marketing events and inbound leads
- Leverage sales tools, to effectively manage and track prospecting efforts
- Learn and stay informed of the Khoros value proposition & product features
- Overcome common sales objections to develop compelling conversations and handle initial discovery calls
- Tracking and monitoring your sales activities and goals in Salesforce
You might be a good fit if:
- Bachelor’s Degree or equivalent work experience
- A minimum of 1 year experience in an outbound sales or sales development role, preferably with in a high-technology based SaaS environment
- Track record of success
- Strong presentation and communication skills – you’re not afraid to pick up the phone to introduce yourself to potential customers
- Time management and organizational skills will definitely help too!
- Ability to take direction, be coached, and be mentored
- Highly motivated, driven and a self-starter with a positive attitude
- Experience with Salesforce, Outreach, Zoom info, Sales Navigator, Gong
- Additional European language is a plus!
At Khoros we encourage our employees to be real. In keeping with this philosophy, we appreciate diversity and welcome all qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, genetic information or criminal history. If you feel like you don’t meet all of the requirements for this role, we encourage you to apply anyway. We know confidence levels and imposter syndrome can get in the way sometimes. We don’t want either to get in the way of finding awesome candidates!
About Khoros
The Khoros platform connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management so brands can listen, respond, and act on customer conversations- creating deep relationships and fostering brand loyalty and advocacy.
Khoros offers a great working environment and competitive compensation and benefits packages. We're looking for fast-thinking, innovative, passionate team players who enjoy brainstorming new ideas, working with the best and brightest in the social media software industry.
Our Core Values
Accountability - We embrace an ownership mentality
Customer-Centricity - We are obsessed with achieving customer value
Agility - We move with urgency and purpose
Top Skills
What We Do
Khoros is a global leader in digital-first customer engagement software and services. We build enterprise software and offer expert services for digital customer service, messaging, chat, online brand communities, and social media management. Our platform is used by over 2,000 of the world's biggest and best brands to help them create customers for life.
Why Work With Us
At Khoros, we’ve worked hard to create a culture where every employee is valued. We’re made up of many backgrounds and perspectives, and we strive to celebrate our differences to create a collaborative and respectful workplace. We hire for potential, offer learning opportunities, and encourage growth within the organization to advance your career.
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