At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Sales Development Intern
Location: Sandy, UT (hybrid work schedule - 2 days per week in office; 3 days per week at home)
The NICE CX Sales Development Intern is responsible for generating new business opportunities. Sales Development Interns utilize and develop professional sales skills to investigate prospective clients’ company structure, industry positioning, and any other relevant information and input that data into the database. This information is used to penetrate the company with the intent of securing an opportunity to pass to the sales team.
As a Sales Development Intern, a Typical Day Might Include the Following:
- Generate new business opportunities through lead follow-up and prospecting of potential customers in the assigned territory.
- Make calls from provided customer lists as well as maximizing efforts from inbound opportunities.
- Participate in other lead generation campaigns as defined by management.
- Effectively and efficiently log leads and sales interactions in the NICE CX contact management software tools.
- Meet or exceed Lead Development quotas as defined by management.
- Maintain comprehensive knowledge of current and future NICE CX products and services offered.
- Interact as necessary with assigned territory sales team.
- Attend meetings and trainings as required.
To Land This Gig You'll Need:
- Junior or Senior in a Marketing, Business Management, or related program.
- Coursework or experience relating to: marketing, communications, business management.
- Previous experience with customer service.
- This is a full time internship position. Ideal candidates should be available to work 40 hours per week.
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Skills Required
- Junior or senior in Marketing, Business Management, or related program
- Coursework or experience in marketing, communications, or business management
- Previous experience with customer service
NICE Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.
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Healthcare Strength — Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
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Retirement Support — A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
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Flexible Benefits — Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.
NICE Insights
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
