Sales Development Representative, Inbound

Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
CarGurus is looking for a customer-focused and results-driven Sales Development Representative, Inbound to support the growth of our advertising dealer base. In this role, you will manage and qualify inbound leads generated through marketing channels, working closely with Account Executives to convert interest into high-quality sales opportunities.
The successful candidate will be highly organised, responsive, and consultative in their approach, with strong communication skills and the ability to consistently meet performance targets in a fast-paced environment.
What You'll Do:

• Manage and respond to inbound leads from calls, emails, website enquiries, and marketing campaigns
• Qualify inbound prospects by understanding their needs, pain points, and business goals
• Articulate the CarGurus value proposition to dealers and address initial questions or objections
• Route qualified opportunities to Account Executives and ensure a smooth handover
• Demonstrate excellent prioritisation and time management when handling high lead volumes
• Consistently meet or exceed assigned quotas and key performance metrics
• Log all activity accurately and completely in Salesforce
• Collaborate closely with Marketing and Sales to optimise lead quality and conversion

Who You Are:

• 1-2 years of experience in a sales, customer-facing, or lead qualification role
• Strong verbal and written communication skills
• Highly organised with strong attention to detail
• Comfortable working in a fast-paced, target-driven environment
• Customer-focused, proactive, and solutions-oriented
• Familiarity with CRM systems (Salesforce preferred) is a plus

The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.
Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.
This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).
Position Pay Range
€36.000 - €45.000 EUR
Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid