Sales Development Representative (Inbound)

Posted 8 Days Ago
Be an Early Applicant
Montréal, QC, CAN
In-Office
Entry level
Software
The Role
Qualify high-volume inbound leads (about 60/day), convert prospects into booked meetings for AEs, respond rapidly, maintain Salesforce pipeline, follow up independently, and partner with Marketing and AEs to improve lead scoring. Success metrics include consistent SQL attainment above 90% and progression toward closing roles.
Summary Generated by Built In

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 14,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the talent to match.

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Montreal, QC | In-office, 5 days/week

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The Role

You will own the inbound qualification motion for Montreal, converting warm interest into booked meetings for our Account Executive team before momentum drops.

  • Qualify approximately 60 inbound leads daily from website, marketing, and partner channels, moving prospects from interested to meeting-ready with speed and precision

  • Respond to new inbound leads quickly and ask the right questions to understand each prospect's situation before routing them to the right AE

  • Keep your pipeline clean in Salesforce and follow up on every open thread without being prompted

  • Partner with Marketing and AEs to surface patterns in lead quality and help sharpen inbound lead scoring over time

At 6 months, success looks like consistent SQL attainment above 90% and a clear read on which inbound signals convert. At 12 months, the best SDRs on this team are on a path to a closing role.

You Have

  • Experience in a fast-paced, people-facing role so that’s inside sales, customer success, hospitality, retail, or anything that built your ability to qualify quickly and communicate clearly

  • Strong listening skills: inbound is about understanding what a lead actually needs, not moving them through a script

  • Clear, polished written and verbal communication in English

  • Demonstrated follow-through: you own your numbers without being reminded

  • Bachelor's degree

Nice to have: experience with Salesforce, Outreach, ZoomInfo, or Nooks; prior B2B or SaaS sales experience

This role is responsible for managing and supporting a customer portfolio based primarily in English-speaking markets (US/English Canada), requiring daily verbal and written communication in English with those customers.

We Offer

  • Competitive base and uncapped variable comp commission is paid on actual over-target performance, not capped at a ceiling

  • Real career trajectory: SDRs who hit their numbers have a clear, fast path to an Account Executive or Account Manager role. Most of our current AEs and AMs were promoted from inside, and the path typically happens between one and one and a half years.

  • Day-1 health, dental, and vision coverage through Canada Life

  • RRSP program

  • Unlimited PTO not a gimmick; we take it

  • $500 home office stipend and $1K annual L&D budget

How We Work

We are in-person in Montreal, five days a week. We invest heavily in the people we hire! New Hire University (NHU), dedicated mentorship, and real sales training from day one. We're growing fast and looking for people who want to grow with us. Humility and hard work matter here as much as hitting your number, and the results speak for themselves: most of our Account Executives and Account Managers started exactly where you're starting.

 

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Skills Required

  • Experience in a fast-paced, people-facing role (inside sales, customer success, hospitality, retail, etc.)
  • Strong listening skills and ability to qualify inbound leads without relying on a script
  • Clear, polished written and verbal communication in English; daily verbal and written communication with US/English Canada customers
  • Demonstrated follow-through and ownership of performance metrics
  • Bachelor's degree
  • Must be in-office in Montreal, 5 days/week
  • Experience with Salesforce, Outreach, ZoomInfo, or Nooks
  • Prior B2B or SaaS sales experience

MaintainX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MaintainX and has not been reviewed or approved by MaintainX.

  • Strong & Reliable Incentives Feedback suggests incentive structures with accelerators can significantly boost earnings for high performers, making roles feel rewarding when targets are met.
  • Healthcare Strength Company materials indicate comprehensive medical, dental, and vision coverage as core benefits, and feedback suggests employees value the breadth of this coverage.
  • Leave & Time Off Breadth Job materials describe flexible or 'take what you need' PTO policies, and feedback suggests this flexibility supports work-life balance.

MaintainX Insights

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The Company
HQ: San Francisco, California
300 Employees
Year Founded: 2018

What We Do

MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset management, and empower workers—all while delivering insights that can improve your bottom line. As a mobile-first platform, MaintainX delivers a modern, IoT-enabled solution for maintenance, reliability, and operations teams trusted by over 6,500 companies worldwide. If you’re looking for a CMMS solution that’s easy to use and implement, look no further. The MaintainX platform manages over 15 million work orders and 2.5 million assets, and is used by hundreds of thousands of workers globally. We help customers reduce unplanned downtime and increase asset availability, while meeting complex compliance needs and keeping workers safe. Ready to ditch the clipboard? Here's what we can help your team digitize: -Maintenance Work Orders -Preventive Maintenance -Safety Procedures -Safety and Environmental Audits -Multi-site Reporting -IoT & ERP Integrations -Auditing/Inspection Workflows -Training Checklists -Parts Order Management & Vendor Connections We’re proud to serve some of the world’s largest brands, including Duracell, AB InBev, Univar, Cintas, McDonalds, Titan America, and many more. To learn more, please visit www.maintainx.com

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