Retell AI is using first principles to reimagine the call center with cutting-edge voice AI.
Thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we have scaled to $60M ARR with a team of 40 people, up from $5M at the start of 2025.
Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we’re creating intelligent AI “workers” that can act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving customer interactions.
We’re growing quickly and looking for ambitious builders who want to tackle hard technical problems, move fast, and have real impact at one of the fastest-growing voice AI startups.
Let’s build the future together.
We’re a top 50 AI app in a16z list: a16z Top AI Apps
#4 on Brex's Fast-Growing Software Vendors of 2025: Brex Benchmark 2025
We're also one of the top ranking startups on: Lean AI Leaderboard
Enterprise Tech 30: Wing Venture Capital ET30
We’re looking for an Inbound Sales Development Representative to help scale and optimize Retell AI’s inbound pipeline engine.
You’ll be one of the first touchpoints for companies evaluating Retell and play a critical role in how inbound demand gets qualified, routed, and converted into pipeline. You’ll work closely with the VP of Revenue and Account Executives to ensure a high-quality customer experience across every inbound interaction.
KEY RESPONSIBILITIESOwn timely responses across inbound channels including website forms, email, live chat, and LinkedIn
Qualify inbound leads and route opportunities appropriately across enterprise and SMB/mid-market segments
Schedule discovery and demo calls for account executives
Maintain clean, accurate CRM hygiene across all prospect interactions and stages
Develop strong product knowledge and confidently communicate Retell’s value proposition
Partner with revenue leadership to improve inbound qualification processes, messaging, and workflows
Track performance against qualified meetings, opportunities created, and pipeline contribution
You’re naturally high-energy and enjoy interacting with people throughout the day
You have prior customer-facing experience in hospitality, retail, service, support, or sales environments
You communicate clearly, ask thoughtful questions, and actively listen
You stay organized under volume and consistently follow through on details
You’re comfortable operating in fast-paced environments with evolving processes
You learn quickly and are excited to understand technical products deeply
You want to grow rapidly in a high-performance startup environment with meaningful ownership
Cash: 130,000 + Commission + Equity
Location: Redwood City, CA, US
US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT).
100% coverage for medical, dental, and vision insurance
$70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks
$200/month wellness reimbursement (gym, fitness classes, etc.)
$300/month commuter reimbursement (gas, Caltrain, etc.)
$75/month phone bill reimbursement
$50/month internet reimbursement
High Ownership: Small teams, rapid execution, and meaningful business impact
Performance-Oriented: Success is measured through relationship quality, pipeline generation, and ecosystem growth
Top Talent Density: Work alongside ambitious operators and builders at one of the fastest-growing AI startups
Career Growth: Strong performers will have opportunities to expand into broader strategic partnerships and GTM leadership roles
Skills Required
- Experience qualifying inbound leads and routing opportunities
- Maintain clean, accurate CRM hygiene across prospect interactions
- Schedule discovery and demo calls and manage calendar coordination
- Strong written and verbal communication skills and active listening
- Prior customer-facing experience in hospitality, retail, service, support, or sales environments
- Ability to learn technical products quickly and develop product knowledge
- Comfort operating in fast-paced startup environments and following through on details
Retell AI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Retell AI and has not been reviewed or approved by Retell AI.
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Fair & Transparent Compensation — Compensation is presented as above-market with a “Best Offer Upfront” approach and disclosed cash–equity options tied to interview performance. Public ranges for key roles indicate clearly communicated bands and meaningful equity components.
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Healthcare Strength — Health coverage is described as 100% employer-paid for medical, dental, and vision. This signals comprehensive protection without employee premium costs.
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Wellbeing & Lifestyle Benefits — Daily meals via credits or unlimited catering, plus reimbursements for gym, commuting, phone, and internet, are prominently offered. These benefits reduce day-to-day expenses and support convenience and wellness.
Retell AI Insights
What We Do
Retell is the #1 voice AI agent platform, enabling you to build, test, deploy, and monitor voice AI agents. Industries such as healthcare, insurance, financial services, and logistics use Retell to automate and enhance call operations.
