Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.
Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI “workers” that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction.
We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world.
Let's build the future together.
Recent recognition:
No. 1 Best Places to Work in the Bay Area, San Francisco Business Times 2026
Top 50 AI Apps, a16z (2025)
#3 Fastest-Growing Software Company, G2 Best Software Awards 2026
Best Agentic AI Software, G2 Best Software Awards 2026
#4 Fastest-Growing Software Vendor, Brex Benchmark 2025
Enterprise Tech 30 Class of 2026, Nasdaq & Wing VC
Top-Ranked Startup, Lean AI Leaderboard
Backed by Y Combinator
Retell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell!
We’re looking for an Inbound Sales Development Representative to help scale and optimize Retell AI’s inbound pipeline engine.
You’ll be one of the first touchpoints for companies evaluating Retell and play a critical role in how inbound demand gets qualified, routed, and converted into pipeline. You’ll work closely with the VP of Revenue and Account Executives to ensure a high-quality customer experience across every inbound interaction.
KEY RESPONSIBILITIESOwn timely responses across inbound channels including website forms, email, live chat, and LinkedIn
Qualify inbound leads and route opportunities appropriately across enterprise and SMB/mid-market segments
Schedule discovery and demo calls for account executives
Maintain clean, accurate CRM hygiene across all prospect interactions and stages
Develop strong product knowledge and confidently communicate Retell’s value proposition
Partner with revenue leadership to improve inbound qualification processes, messaging, and workflows
Track performance against qualified meetings, opportunities created, and pipeline contribution
You’re naturally high-energy and enjoy interacting with people throughout the day
You have prior customer-facing experience in hospitality, retail, service, support, or sales environments
You communicate clearly, ask thoughtful questions, and actively listen
You stay organized under volume and consistently follow through on details
You’re comfortable operating in fast-paced environments with evolving processes
You learn quickly and are excited to understand technical products deeply
You want to grow rapidly in a high-performance startup environment with meaningful ownership
Cash: 130,000 + Commission + Equity
Location: Redwood City, CA, US
US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT).
100% coverage for medical, dental, and vision insurance
$70/day DoorDash credit for breakfast, lunch, dinner, and snacks
$200/month wellness reimbursement (gym, fitness classes, etc.)
$300/month commuter reimbursement (gas, Caltrain, etc.)
$75/month phone bill reimbursement
$50/month internet reimbursement
Best offer upfront: Choose from three cash-equity balance options; no negotiation needed
Top 1% talent: Above-market pay (top 5th percentile) to attract exceptional builders
High ownership: small teams, >$1M revenue per employee, and significant equity
Performance-based: Offers tied to interview performance, not tenure or past salary
Recruiter Screen (15 min): Live conversation covering background, motivation, and overall alignment.
Hiring Manager Round (30 min): Working exercise
Onsite (2 hours): Three parts: a live simulation exercise, and a conversation on values and team fit.
Skills Required
- Experience qualifying inbound leads and routing opportunities
- Maintain clean, accurate CRM hygiene across prospect interactions
- Schedule discovery and demo calls and manage calendar coordination
- Strong written and verbal communication skills and active listening
- Prior customer-facing experience in hospitality, retail, service, support, or sales environments
- Ability to learn technical products quickly and develop product knowledge
- Comfort operating in fast-paced startup environments and following through on details
Retell AI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Retell AI and has not been reviewed or approved by Retell AI.
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Fair & Transparent Compensation — Compensation is presented as above-market with a “Best Offer Upfront” approach and disclosed cash–equity options tied to interview performance. Public ranges for key roles indicate clearly communicated bands and meaningful equity components.
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Healthcare Strength — Health coverage is described as 100% employer-paid for medical, dental, and vision. This signals comprehensive protection without employee premium costs.
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Wellbeing & Lifestyle Benefits — Daily meals via credits or unlimited catering, plus reimbursements for gym, commuting, phone, and internet, are prominently offered. These benefits reduce day-to-day expenses and support convenience and wellness.
Retell AI Insights
What We Do
Retell is the #1 voice AI agent platform, enabling you to build, test, deploy, and monitor voice AI agents. Industries such as healthcare, insurance, financial services, and logistics use Retell to automate and enhance call operations.
