Sales Development Representative, Inbound - APJ

Posted 21 Hours Ago
Be an Early Applicant
Sydney, New South Wales, AUS
Hybrid
Entry level
Software
The Role
Handle inbound live chat across APJ, qualify prospects, route leads to sales, maintain Salesforce records, share customer feedback, and collaborate with Marketing to improve conversion and visitor experience.
Summary Generated by Built In

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. 

Being an SDR at Vanta is, first and foremost, about hitting targets and driving revenue. But beyond that, it’s about joining a community that is deeply committed to your success and career growth. We believe that the future of our sales organization lies with our SDRs, which is why we place a strong emphasis on enablement and career advancement. You’ll receive the training, support, and mentorship you need to excel, with a clear path to advance within our sales team.

Vanta is growing quickly, we're profitable, and we're continually outpacing our growth targets while maintaining very strong NPS scores. Needless to say, it's an exciting time! We're scaling our Sales Development team with customer-focused SDRs who will take ownership of our outbound sales engine and help to build pipeline as we move up market, and distinguish Vanta as best-in-class to prospects in a burgeoning competitive landscape.

If this sounds like you, and you're excited to join a growing team, we'd love to hear from you.

What you’ll do as a Sales Development Representative at Vanta:

  • Become an expert in Vanta's value proposition and product to confidently engage with prospective customers across inbound channels.

  • Own Vanta's live chat experience across APJ by responding to prospective customers, qualifying opportunities, and delivering a high-quality first interaction with our brand.

  • Partner closely with Marketing to continuously improve live chat performance, conversion rates, and the overall visitor experience through testing and experimentation.

  • Support expansion into new markets by testing inbound engagement strategies, refining qualification approaches, and providing feedback that informs go-to-market decisions.

  • Identify high-potential opportunities, qualify customer needs, and route prospects to the appropriate sales team members.

  • Maintain accurate records of customer interactions, insights, and outcomes in Salesforce and other sales tools.

  • Share customer feedback and market insights with Sales, Marketing, and Product teams to help improve messaging, campaigns, and customer experience.

How to be successful in this role:

  • Excited to start a career in SaaS sales and eager to learn in a fast-paced, high-growth environment.

  • A naturally curious communicator who enjoys engaging with people and building relationships.

  • Customer-focused, with the ability to understand customer needs and create a positive first impression for every prospect.

  • Coachable and open to feedback, with a growth mindset and a desire to continuously improve.

  • Organised and able to manage multiple conversations and priorities while maintaining strong attention to detail.

  • Comfortable working collaboratively with Sales, Marketing, and other cross-functional teams.

  • Interested in using data, experimentation, and AI to improve how you work and deliver better outcomes.

  • Proactive and self-motivated, taking ownership of your work and looking for opportunities to contribute beyond your day-to-day responsibilities.

  • Previous customer-facing experience (such as retail, hospitality, customer service, or internships) is a plus, but not required.

  • Able to work in a hybrid environment, coming into the office three days per week.

  • Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

What you can expect as a Vanta’n:

  • Industry-competitive salary and equity

  • Healthcare stipend towards health insurance for you and your dependents

  • 16 weeks paid Parental Leave for all new parents

  • Health & wellness stipend

  • Remote workspace, internet, and cellphone stipend

  • Commuter benefits for team members who attend the office

  • 20 days of Annual Leave per year

  • 9 company-paid holidays

  • Virtual team building activities, lunch and learns, and other company-wide events!

  • Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

#LI-hybrid

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. 

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

 
 
 

Skills Required

  • Excited to start a career in SaaS sales and eager to learn in a fast-paced, high-growth environment
  • Able to manage multiple conversations and priorities with strong attention to detail
  • Customer-focused with the ability to understand customer needs and create a positive first impression
  • Coachable, open to feedback, and growth mindset
  • Comfortable working collaboratively with Sales, Marketing, and cross-functional teams
  • Able to work in a hybrid environment, coming into the office three days per week
  • Interested in using data, experimentation, and AI to improve outcomes
  • Open to using AI responsibly to amplify skills and improve efficiency
  • Previous customer-facing experience (retail, hospitality, customer service, internships)

Vanta Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanta and has not been reviewed or approved by Vanta.

  • Healthcare Strength Health coverage is described as comprehensive, with employer-covered premiums for many employee-only plan options alongside dental, vision, and mental-health support. Plan designs are portrayed as robust with low-to-no premium options available on some offerings.
  • Parental & Family Support Paid parental leave for all parents is highlighted as fully paid and substantial in length. Family-related support is consistently presented as a core part of the package.
  • Flexible Benefits Remote-first flexibility and multiple stipends (wellness, phone/internet, home office, and commuter in hub locations) are emphasized as standard components. Flexible schedules further support differing employee needs across locations.

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The Company
HQ: San Francisco, CA
361 Employees
Year Founded: 2016

What We Do

Our mission at Vanta is to be a layer of trust on top of cloud services, to secure the internet, increase trust in software companies, and keep consumer data safe. Think of us as your automated security and compliance expert.

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