We are dscout, home of the People Nerds! We partner with human-centric organizations like Google, Salesforce, AirBnB, Target, and Best Buy to help build the right products for the right people with our suite of user research tools. Our team cares deeply about quality research, making companies more human, and of course—nerding out together. We are continuing to add to our smart and driven team, and we would love for you to join us.

This is a hybrid role. The selected candidate must reside in the Chicagoland area and be able to work from the dscout Chicago Office a minimum of two days a week.

We are looking for a Sales Development Representative to join a growing unit on the Sales Team. You will work with some of the most innovative companies in the world, equipping them with an experience research solution they need to become more customer-centric. You thrive in prospecting and earning people’s time and attention by clearly communicating value. You love to uncover business pains and set Account Executives up to conduct effective and tailored demonstrations, and you are receptive to coaching, training, and feedback from peers. 

This role may provide opportunities for multiple career paths in later years, such as continuing as an individual contributor by moving into an Account Executive or Account Management role. If you are excited about the opportunity to champion modern experience research solutions with large, innovative prospects, we would love to hear from you!

What you will do at dscout:

• Generate new business through outbound prospecting (phone, email, social media and other channels) 
• Qualify leads and advance them to the next stage in the sales process
• Field inbound leads from marketing channels
• Research prospects and prioritize leads based on ideal customer profiles, and needs discovered in the prospecting process
• Research accounts in order to overcome objections that ultimately generate quality opportunities for the account executive team
• Collaborate with account executives and the marketing team to create a positive experience for prospects, while developing effective strategies to penetrate existing and new markets
• Manage follow-ups with calls-to-action to maintain and grow the sales pipeline
• Exceed activity and pipeline goals on a monthly basis
• Routinely provide feedback to sales and marketing teams to calibrate on lead quality and conversions
• Develop a deep understanding of the industry and dscout use-cases that serve our customers and meet them where their needs are

What you will bring to dscout:

• 1+ years in a client-facing role 
• Excellent organization, prioritization, and communication skills 
• Able to work independently in an entrepreneurial environment; adaptive to change
• Track record of exceeding goals based on defined KPIs
• A passion for generating new business
• Willingness to work in a collaborative work environment with multiple stakeholders
• Highly motivated, disciplined, and reliable
• Intellectually curious, always willing to learn and continuously improve
• Software as a Service (SaaS) experience preferred
• Experience working in Salesforce, Outreach, Vidyard, Sales Navigator or other sales management software

We do our best to write realistic, accurate job descriptions, but we also recognize that great talent comes in many forms and backgrounds. Not sure if you meet all of the requirements? Please apply anyway!

Our base salary range for this role is $53,000 - $62,000 per year, with On-Target Earnings (OTE) of $78,000 to $100,000. Not all candidates will be eligible for the upper end of the salary range. The exact salary will ultimately depend on multiple factors, including the successful candidate’s skills, qualifications, and experience. The base pay range provided is subject to change and may be modified in the future.

About dscout

dscout is a team full of passionate research, sales, technical, marketing, design, success, and operations professionals. We are driven by the power of research—how in-context insights from real people can build products and services that are more people-centric. We value learning, sharing, and building. We deeply value being a diverse and inclusive team and company, and we look for team members who align with that belief. We are proud of what dscout is today, and we are excited to build our future with you. 

It doesn't just stop there. When you join the dscout team, you will get:

* A strong and competitive compensation package with a built-in bonus and equity program.

* An incredible and progressive benefits package (for both you and your dependents) to support work/life balance including flexible PTO, 11 company holidays, 12 weeks of paid parental leave, 401k match, and much more.

* An education stipend to support your growth & development and a remote work stipend.

* A company that is open and transparent with our team. You will know what is happening and why it matters.

dscout is an equal opportunity employer that values diversity. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally-recognized protected basis under federal, state, or local law.

If you need reasonable accommodations for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including accommodation requests. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

When you apply at dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy. 

dscout participates in the E-Verify program in certain locations, as required by law.

NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM

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