Sales Development Representative (f/m/d)

Posted 3 Days Ago
Be an Early Applicant
Cologne, Nordrhein-Westfalen, DEU
Hybrid
Junior
eCommerce • Security • Software • Data Privacy
The Role
Build a high-quality enterprise pipeline through strategic, AI-enabled outbound prospecting. Engage and qualify stakeholders across functions, collaborate with Sales, Marketing and AI teams, and continuously improve scalable outreach strategies for long-term B2B SaaS growth.
Summary Generated by Built In

Grow with Purpose. Thrive with TRSTD.  

At Trusted Shops, we build the trust infrastructure of the digital world. More than 30,000 businesses across Europe use our SaaS solutions to create transparency, reduce uncertainty, and achieve sustainable growth. With 56 million users, we are building Europe’s leading Community of Trust.

For our growing Enterprise business, we are rethinking Sales Development: more strategic, data-driven, and AI-powered. This is not a traditional SDR role focused on volume. It is a modern, impact-driven sales role centered on strategic prospecting with high relevance and long-term business impact.

Your Impact

At the core of this role is building a high-quality enterprise pipeline and developing new entry points into complex organizations. Together with Sales, Marketing, and our AI team, you will create scalable outbound strategies for sustainable growth.

  • Build strategic pipeline: Identify and develop enterprise opportunities (companies with €1bn+ revenue) across industries such as E-Commerce, Retail, Automotive, Banking, Insurance, and Energy.

  • Leverage AI effectively: Use AI-powered tools, workflows, and data models to make prospecting, personalization, and outreach more efficient, targeted, and relevant.

  • Engage decision-makers: Build relationships with stakeholders across Marketing, CX, CRM, Digital, and E-Commerce — from operational teams up to C-level executives.

  • Understand and qualify needs: Through strategic discovery conversations, identify challenges, priorities, and opportunities for long-term collaboration.

  • Shape collaboration: Work closely with Sales, Marketing, and the AI team to continuously improve outbound strategies and scale successful approaches.

  • Experience in B2B outbound: Experience in Sales Development, Business Development, or B2B Sales, ideally in a SaaS or digital environment.

  • Analytical mindset: You recognize patterns, work with data, and translate insights into relevant business opportunities.

  • Tool & AI affinity: Confident in using AI tools such as ChatGPT, Claude, or Copilot, with a strong interest in applying new technologies effectively in a sales context. Experience with CRM systems (ideally Salesforce) as well as common sales and prospecting tools.

  • Strong communication skills: You lead structured and confident conversations with senior stakeholders and build trust through relevance and substance.

  • Ownership mindset: High level of accountability, willingness to learn, and the ambition to continuously improve processes and results.

  • Language skills: Fluent German (written and spoken) and good English skills.

What we offer you

  • Hybrid work: Combine fixed office days (2 days / week) with flexible remote work.

  • Academy Onboarding: 4-weeks onboarding together with all new starters in Sales, Customer Success, and Account Management.

  • Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway

  • Permanent contract with Europe's trusted brand.

  • 28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival.

  • Buddy program: An experienced trustee is at your side.

  • Learning & Development: Individual training opportunities.

  • Events: Team Events, Unit Events, etc.

  • Health Pass: Earn an additional vacation day by actively participating in free online and offline sports, fitness and health courses.

Onboarding & Growth  

At Trusted Shops, you’ll kick off your journey with an onboarding experience designed to spark confidence, connection, and real momentum. It all begins with Culture & Value Week: an energizing in-office start where you learn, collaborate, and experience our values firsthand.   

The first four onboarding weeks give you everything you need to thrive, from tools and workflows to our Trusted Shops’ mindset. With ongoing support from local champions, enablement specialist, regular feedback, and a global onboarding group, you quickly build the skills and network that power your growth.  

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply! ​

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Skills Required

  • Experience in Sales Development, Business Development, or B2B Sales
  • Experience targeting enterprise accounts (companies with €1bn+ revenue)
  • Proficient using AI tools for sales (e.g., ChatGPT, Claude, Copilot)
  • Experience with CRM systems and common sales/prospecting tools
  • Experience with Salesforce
  • Analytical mindset; ability to work with data and translate insights
  • Strong communication skills to lead structured conversations with senior stakeholders
  • Ownership mindset, high accountability, and willingness to learn
  • Fluent German (written and spoken)
  • Good English skills
  • Experience in a SaaS or digital environment
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The Company
800 Employees
Year Founded: 1999

What We Do

Trusted Shops is a European leader in digital trust, founded in 1999 and based in Cologne, Germany. The company provides online retailers and their customers with trust-building services, including a certification trustmark, buyer protection via a money-back guarantee, and a system of authentic customer reviews. Additionally, they offer the eTrusted experience feedback platform and legal compliance assistance to ensure secure e-commerce transactions.

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