The Role
The SDR will manage communication activities, nurture leads, update CRM, support sales strategies, and coordinate with teams to enhance lead handling processes.
Summary Generated by Built In
Join HCL Software – Drive Growth and Innovation as an SDR in the DACH Region!
At HCL Software, we are on an exciting journey—growing rapidly with a passionate, talented workforce dedicated to becoming the #1 Software Company in the World. With a $1B+ software business and ambitious plans to expand, invest, and innovate, there’s never been a better time to join us and make a real impact from Day 1!
About the Role:
We are looking for a motivated and dynamic Sales Development Representative (SDR) to join our team in Madrid, focused on the DACH market. Reporting to the Sales Development Team Leader, you will play a critical role in driving our sales pipeline by validating and nurturing leads, ensuring data accuracy, relevance, and completeness. Your efforts will directly enable our sales executives and Business Partner Managers to close deals faster and more effectively.
Why HCL Software?
Joining HCL Software means becoming part of a global family that’s reshaping the software landscape. You’ll have the chance to grow your career, innovate boldly, and be recognized for your contributions. We invest in our people, culture, and technology to ensure you have everything you need to succeed—and the chance to be part of something truly special.
Responsibilities:
- Manage multichannel communication activities to validate, nurture and place information of validated leads into the central CRM system.
- Pass on Marketing Qualified Leads to Sales team, or business partner sales team.
- Plan and manage contact strategies to support audience engagement, lead nurturing, conversion, retention and to reduce churn rates.
- Liaise closely with other departments and engage stakeholders to ensure the CRM and tools are fully embedded across all integrated campaigns, and ensure a fast and efficient lead passing process.
- Knowledge for all technical aspects of the CRM and email system, to ensure optimization, delivery and service.
- Some email marketing and/online marketing and the planning, creation and testing of campaigns.
- Maintain accurate and clean customer records in the CRM database, including all interactions, customer contacts, and product ownership information.
Experience and Requirements:
- Bachelor’s Degree or equivalent
- 2-4 years’ experience of software sales and lead management
- Excellent verbal and written communication skills
- Online relationship building skills
- Enthusiastic, energetic, motivated with a positive attitude
- Ability to obtain sales-level understanding of numerous complex products and pricing
- Flexibility in scheduling, due to different time zones and locations
- A proactive, self-managed, analythical and problem-solving mindset
- Passion for digital techniques and technologies.
- Advanced English and German required native language skills
Location:
- Based in Madrid
- Hybrid position / Mix of Remote and Onsite
What We Offer:
- A Thriving Work Environment: Join a fast-growing, global software business with a collaborative and inclusive culture.
- Career Growth: Opportunities for professional development, training, and career progression within HCL Software and beyond.
- Competitive Compensation: Attractive salary and performance-based incentives to reward your hard work.
- Comprehensive Benefits: Health insurance, wellness programs, and other perks to support your well-being.
- Work-Life Balance: Flexible working arrangements and support to maintain a healthy balance between personal and professional life.
- Global Impact: Be part of a company that is shaping the future of technology and making a difference worldwide.
HCL Software is committed to diversity and inclusion. We provide equal employment opportunities to all qualified applicants regardless of race, color, religion, gender, national origin, sexual orientation, gender identity, disability, or veteran status.
Top Skills
CRM
Email Marketing
Online Marketing
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The Company
What We Do
Actian enables some of the most data-Intensive enterprises on earth to run their most mission-critical analytics and data management workloads. Thousands of forward-thinking organizations around the globe like Bloomberg, Intuit, Lufthansa, and Citibank trust Actian to help them solve the toughest data challenges and transform how they run their businesses... with data.
Actian is majority owned by HCL Technologies (HCL), a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.
