The Role
Guide contractors through completing safety, company, and financial assessments, drive completion rates and revenue, handle objections, identify expansion opportunities, and support platform growth while hitting monthly targets and earning uncapped commission.
Summary Generated by Built In
Highwire, a Veriforce company, is the Contractor Success Platform for asset owners, general contractors, and facilities managers. The world’s most admired organizations use Highwire to ensure their contractors and subcontractors deliver great work, on budget and on schedule, by collaborating with them to dynamically mitigate safety, financial, quality, and sustainability risks during capital projects and facilities maintenance.
To support this growth, we’re looking for a competitive, adaptable, and driven individual to join our inside sales team and support our network of contractors in getting the most value out of their membership. This is an ideal opportunity for someone just starting their sales career or transitioning from other industries like retail, restaurants, or hospitality.
To support this growth, we’re looking for a competitive, adaptable, and driven individual to join our inside sales team and support our network of contractors in getting the most value out of their membership. This is an ideal opportunity for someone just starting their sales career or transitioning from other industries like retail, restaurants, or hospitality.
As a Completions Specialist on our SDR Team, your role is to help contractors complete their assessments, including general company information, safety information, and, in some cases, financial information, in order to provide additional value.
You'll guide contractors through the assessment process, ensuring accurate and timely submissions while helping support the continued growth of our platform. Along the way, you'll have opportunities to identify expansion opportunities and connect customers with additional solutions that can help their business. This is a great opportunity to join a growing SaaS company, make an immediate impact, and open the door to future sales and customer-facing roles.
What you'll do:
- Drive assessment completion. Your mission is to guide contractors through completing their assessments while helping them understand and get the most value out of their existing account.
- Crush your numbers. Sales is all about the numbers. You’ll have monthly revenue goals and we’ll track your progress – and the progress of your teammates – on the Team Leaderboard. You'll earn uncapped commission for meeting or exceeding targets.
- Handle objections. As with any sales job, you will sometimes encounter objections from customers. You’ll partner with your Team Lead, our Account Managers and enterprise clients to collaborate on solutions that enable us to successfully complete our assessment campaigns.
Who you are:
- Driven. You’re hungry to be the best, and driven to beat your goals. This competitive streak probably shows up in other areas of your life – we’ll bet you played organized sports or enjoy a heated game of Monopoly with your family after Thanksgiving dinner.
- Quick on your feet. You process new information quickly and can efficiently tear through a queue or list of prospects. You can react quickly, adjust your approach situationally, and push through difficult situations.
- Resilient & optimistic. You have the grit to overcome objections and don’t give up when the going gets tough. You don’t easily take no for an answer and will continue to ask questions to discover opportunities to get to “yes.”
- Curious. You love learning and crave feedback from managers, peers, and mentors. Continual improvement is always top of mind; outside of work you’re often found learning through reading, podcasts, and building your network.
- A careful listener. Active listening is a core competency for any sales role. You’ll use your communication and emotional intelligence to surface relevant details, overcome objections, and empathize with the needs of our clients.
This is the perfect role for someone with some exposure to high-volume sales (telesales, business development) or other fast-paced customer-facing roles (retail, restaurants). More than anything, we’re looking for strong professional communication skills, a competitive nature, and a hunger to build a career in tech sales.
What you’ll get in return:
Our benefits go well beyond the basics. To support your work-life integration, we built a benefits program that takes care of the whole person, including physical, mental, financial, and emotional health.
- Medical, Dental, & Vision Insurance. We offer health, dental, and vision insurance to all full-time employees. Best part? You’ll be eligible on day one.
- 401k. We offer a 401k and a 3% company contribution (even better than a match) to help you get ready to retire no matter how far off that seems.
- Parental leave. We take care of new parents by offering paid time off for births, adoptions, and fostering.
- Paid Time Off. Outstanding time off benefits.
- Mentorship. Our office-based culture fosters meaningful learning, growth, and mentorship for our team.
About
Equal Employment Opportunity We are an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work. If you are contacted for an interview and require accommodation/adjustments during the interviewing process, please let us know.
Skills Required
- Strong professional communication skills
- Experience with high-volume sales (telesales, business development) or fast-paced customer-facing roles (retail, restaurants, hospitality)
- Ability to meet monthly revenue goals and work toward commission targets
- Active listening, emotional intelligence, and objection-handling skills
- Competitive, driven, resilient mindset with hunger to build a career in tech sales
- Curiosity and openness to feedback, eagerness for mentorship and continuous improvement
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The Company
What We Do
We help create better workplaces, and help to keep people safe, reduce risks and simplify processes through our expert teams and technology. Since 1979, we’ve been providing our clients with market-leading compliance and risk management solutions. We have expanded over the years to include certification, accreditation, HR and health and safety consultancy for SMEs, and training expertise, resulting in the Alcumus business that exists today. By building great relationships with our customers, we understand their needs and provide a range of technology solutions, advice and support that helps to identify and minimise risks, navigate compliance and create better workplaces to keep people safe. Our solutions go beyond simple box ticking exercises, where we constantly look for new and innovative ways to support and enhance our clients’ businesses and make it easier for them to keep their workforce safe by embracing new and evolving technology. Our team includes over 1,000 employees across our UK, North American, American and APAC offices. We take great pride in being an inclusive organisation by respecting and appreciating each individual, regardless of age, gender, ethnicity, religion, disability, sexual orientation, education, or nationality, creating a safe, positive, and nurturing environment. Whether you’re a contractor, SME or multi-national enterprise, we’re here to help create safe and effective workplaces.
