Job Summary:
The Sales Development Representative (SDR) is a critical player in driving CEQUENS' revenue growth. This role combines lead generation, qualification, and sales to convert prospects into paying customers. The ideal SDR is a highly motivated, results-oriented individual with a passion for technology and sales.
Main Areas of Responsibility:
Lead Generation:
- Proactively identify, research, and contact potential customers within target industries.
- Conduct in-depth research on target accounts to understand their pain points and identify opportunities.
- Utilize various prospecting techniques (cold calling, email, social media) to generate high-quality leads.
- Qualify leads based on predefined criteria to determine their fit and potential for conversion.
Appointment Setting
- Schedule meetings and product demos for qualified leads with the sales team, ensuring a smooth transition of lead information and requirements.
- Follow up on leads at various stages of the sales funnel to ensure progression toward a sales opportunity.
Sales Pipeline Development:
- Schedule and conduct product demonstrations and discovery calls to showcase CEQUENS' value proposition.
- Effectively communicate CEQUENS' solutions and benefits to address customer needs.
- Build and nurture strong relationships with prospects to establish trust and credibility.
- Achieve and exceed monthly and quarterly lead generation and qualification targets.
Sales Closure:
- Close small-volume deals independently, contributing directly to revenue generation.
- Collaborate with the sales team to develop and execute sales strategies.
- Utilize CRM to accurately track and manage sales activities and pipeline.
- Provide valuable insights and feedback on lead quality, sales process, and market trends.
Data Management
- Maintain accurate and up-to-date records of all interactions with prospective clients in the CRM system.
- Track and analyze lead generation activities and outcomes to refine strategies and improve effectiveness.
Collaboration and Feedback
- Work closely with the sales and marketing teams to align strategies and share insights from client interactions.
- Provide feedback on the lead generation process and participate in team meetings to discuss challenges and strategies for improvement.
Market and Competitive Intelligence
- Stay informed about market trends and competitive offerings to effectively position CEQUENS' solutions.
- Use insights from the market to enhance conversations with potential clients and identify new sales opportunities.
Education
- Bachelor’s degree in Business Administration, Marketing, or a related field.
Experience
- 1-2 years of experience in sales development, lead generation, or a similar role, preferably in the technology or telecommunications industry.
- Experience with CRM software, preferably Hubspot.
Skills
- Strong communication skills, both verbal and written, with the ability to clearly convey information and engage potential clients in both English & Arabic.
- Excellent organizational and time management skills, capable of managing multiple tasks and priorities effectively.
- Strong interpersonal skills with a proactive approach to establishing connections and building relationships
- Ability to work in a fast-paced, target-driven environment and meet or exceed performance goals.
- Analytical skills to evaluate the effectiveness of lead generation strategies and tools.
Top Skills
What We Do
CEQUENS is a multi-award-winning omnichannel communication solutions provider. We are on a mission to simplify customer engagement through our innovation-focused solutions engineered for customer-first organizations.
We support businesses with communication APIs, multichannel applications and connectivity solutions such as SMS, WhatsApp Business, voice, and multifactor authentication. Our product suite aims to solve our customers’ unique problems and cultivate deeper human connections between businesses and individuals in every market we play.
With 5 office locations and 128+ direct network connections, CEQUENS empowers more than 1000 businesses in over 107 countries with faster, better, and stronger communication fine-tuned to their industries. Our platform boasts a 99.96% uptime and is built on industry-leading security standards.
CEQUENS is an ISO-certified and a PCI DSS-compliant company, and has been rated as a Tier One A2P SMS solutions provider in ROCCO's A2P SMS Market Impact Reports 2023. It is also recognized as a Meta Business Partner as well as a value-added service provider for Microsoft Teams Phone and WhatsApp Business. Our vision is to become the most compelling partner for developers, startups, and enterprises looking for simple and meaningful ways to connect.
For more info, contact [email protected]