Sales Development Representative Apprentice (Early Career)

Posted 4 Days Ago
Be an Early Applicant
Toronto, ON
In-Office
Entry level
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
As an SDR Apprentice, you will support the SDR team in lead qualification, assist in streamlining processes, and gain hands-on sales experience, preparing for advancement to an SDR role in a few months.
Summary Generated by Built In

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Start Date: January 5, 2026

SDR Apprentice

As an SDR Apprentice at Salesforce, you will be part of a dynamic team focused on driving growth within the SMB market. In this role, you will gain hands-on experience in prospecting, lead generation, and understanding the sales cycle, while also contributing to the streamlining of business operations within our SDR organization.

The SDR Apprentice Program at Salesforce is designed to develop high-impact sales skills and prepare you for a successful career in Sales Development. Our proven program provides you with the opportunity to learn from experienced SDRs and managers, gaining expertise in Salesforce solutions, solutions selling, and customer profiling. You will collaborate closely with our team to strategically target and engage prospects within the SMB market.

Career Advancement - successful completion of the program positions you to advance to an SDR role within 3-5 months, accelerating your sales career at Salesforce.

Key Responsibilities:

  • Support the SDR team by contributing to the streamlining of internal processes and workflows.

  • Qualify inbound leads generated through Salesforce marketing campaigns, events, and website traffic, using our Customer 360 platform.

  • Collaborate closely with SDRs and Sales Executives to drive interest and schedule discovery meetings with potential customers.

  • Perform research on target SMB accounts, identifying key contacts, and helping develop personalized outreach strategies.

  • Participate in ongoing training sessions and shadowing opportunities to learn best practices in sales engagement and opportunity creation.

  • Track and manage prospecting activity using Salesforce’s CRM platform to ensure proper follow-up and lead conversion.

Program Highlights

  • Structured Training: The SDR Apprentice Program offers comprehensive enablement, including sales methodology, product knowledge, and role-specific skills development.

  • Mentorship and Support: Work side-by-side with experienced SDRs and sales leaders, gaining invaluable mentorship to help you progress in your career.

  • Hands-on Experience: Gain real-world experience in lead qualification, profiling, and nurturing, while contributing to the success of the SDR team.

By Qualifications

  • Strong communication skills (both verbal and written).

  • Enthusiasm for building a career in sales and technology.

  • Ability to work collaboratively in a team environment.

  • Self-motivated with a passion for learning and personal growth.

  • Previous internship or work experience in sales or customer service is a plus.

What We Offer

  • The opportunity to learn from industry leaders and grow your career in a Fortune 500 company.

  • A culture of continuous learning and development, including mentorship and formal training programs.

  • Competitive salary and benefits, including health, and vision coverage, along with employee wellness programs.

  • A chance to make an impact by helping businesses grow through innovative Salesforce solutions.

This position is ineligible for visa sponsorship

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Top Skills

Salesforce
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The Company
HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.

Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business.

Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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