Sales Development Representative APAC

About Us

Almost every single thing that you eat, wear, or use (yes, even the screen you’re reading this on) is imported. Freight quite literally moves the world. And we’re helping it move even better.

Freightos (Nasdaq: CRGO) is the global booking and payment platform for the trillion-dollar freight industry. Hundreds of airlines and ocean liners, thousands of freight companies, and over ten thousand importers and exporters use our platform to move goods around the world faster and more efficiently. This matters. Efficient freight ultimately makes things cost a little bit less when you buy them in the store.

As the leading global freight booking platform for a massive industry, we’ve been crushing it with double-digit growth, year after year, supporting well over one million shipments every year.

About the Role

So we’re looking for a Sales Development Representative for the APAC region who can help qualify and nurture inbound leads, identify outbound opportunities, and get them ready for the sales team to close. On the inbound side, you’ll have a steady stream of leads, detailed information on how they came to us, and insight on how to help them advance. You’ll nurture, qualify, and assign leads, interact with the sales team while keeping our CRM nice and clean. 

On the outbound side, you’ll use marketing strategies, including social media prospecting and outbound calling, to help prospect, identify, and reach out to potential accounts so our sales teams can close. Our ideal applicant has a bachelor’s degree in a business or marketing-related field, but we will consider sufficient sales experience, drive, and know-how too. We will obviously provide on-the-job training in our sales and marketing strategies and products.

So overall, you will help drive the global transformation of the industry, introducing them to a radically faster way to manage their rates and book freight and any product that meets their needs.

This position is remote, with some travel expected for tradeshows, in-person team events.

Reports to: Head of Marketing

Location: India (Remote)

Responsibilities

• You will identify prospective customers and engage them through social media outreach, sales tools, email campaigns, and phone calls across the APAC region.
• Once qualified, you will coordinate with the sales team to transition opportunities effectively, helping drive revenue growth and customer acquisition.
• You will also leverage our strong industry presence and extensive digital freight technology resources to qualify inbound leads and route them appropriately within the sales organization. Where necessary, you will nurture leads to ensure they are sales-ready before handoff.
• Success in this role requires timely engagement with both inbound and outbound leads to build and maintain a healthy sales pipeline. A strong understanding of customer needs and our product offerings will be critical in demonstrating how our solutions support global freight operations and improve operational efficiency.
• You will maintain accurate and organized records within our CRM platform, ensuring leads are properly qualified, assigned, and tracked based on geography, product focus, and customer profile.
• This role requires the ability to effectively present and demonstrate our products, identify customer pain points, and facilitate a seamless introduction to the appropriate sales executive.
• You will be responsible for driving new customer acquisition for our eBooking and SaaS solutions, with performance measured against key sales and onboarding metrics. In addition, you will help ensure customer accounts are accurately configured within internal systems to support a successful onboarding experience.
• You will take ownership of your pipeline from initial lead engagement through successful handoff to Sales. Your primary objective will be to engage prospects, qualify opportunities, and schedule high-quality meetings that contribute to successful sales outcomes.

Basic requirements

• Excellent communication skills, with proficiency in neutral English 
• Business-level proficiency in Mandarin is a great plus. Other languages, such as Thai, Korean and Hindi will also be considered.
• Ability to adapt communication styles for different regional markets and across diverse cultural contexts.
• 3 to 5 years of proven experience in SDR, prospecting, and sales in the APAC region.
• Strong cold call capabilities. Like, super strong. You should thrive on cold outreach and prospecting activities.
• Computer proficiency and familiarity with automatization tools, AI applications and social media. #SDRLife
• Strong customer service orientation and time management skills.
• Experience with SaaS and CRM software (HubSpot and Zoho preferred) and sales engagement tools (e.g. Mixmax, Cognism)
• Experience in logistics or freight is a plus, it is not required. We prefer candidates with backgrounds in international BPOs, call centers, or inside sales.
• Bachelor’s degree in a business-related field.

Why Freightos is the Perfect Runway for Your Career!

• Enjoy the flexibility of working remotely while collaborating with a dynamic and supportive team.
• We believe that employees who get better make us all better. We strive for professional development and continuous learning. Alongside career support and guidance, you’ll receive an annual training budget for personal and professional development.
• We don’t just offer jobs—we offer a stake in something bigger. As part of Freightos, you’ll be eligible to receive equity incentive grants that vest over time, aligning your success with the company’s long-term growth. The more we build together, the more you benefit.
• A multicultural global team makes global freight easier. You’ll work with people from around the world, gain new perspectives, and experience diverse ways of thinking—fun and eye-opening!
• Your health matters to us! We provide health and accident insurance, giving you peace of mind so you can focus on what truly matters—both at work and beyond.
• Our office in Baashyaam Willow Square is right in the heart of Guindy, a prominent business district in Chennai. It’s well-connected, close to the metro and railway station, and easy to reach.

Freightos is an equal opportunity employer, committed to treating all potential employees fairly and ensuring equal opportunities for everyone.