Sales Development Representative (2025 Start-New Graduates & Early Sales Career)

Posted 3 Hours Ago
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Somerville, MA
1-3 Years Experience
Cloud • Internet of Things • Software • App development • Automation
SmartBear is pioneering innovation in software quality, embracing AI’s transformative potential.
The Role
The Sales Development Representative (SDR) at SmartBear works to qualify inbound leads, conducts outreach efforts, and collaborates with Account Executives to create marketing campaigns. This role emphasizes generating qualified sales opportunities to support the sales team while fostering professional growth and potential advancement within the organization.
Summary Generated by Built In

Quality isn’t just a goal. It’s the whole point.

Our customers are under a lot of pressure to deliver great software. But to compress lifecycles, add features, and compete in a world where ‘every company is now a software company’ is hard. And one mistake can mean their reputation, even future. That’s why it’s our mission to help. At any part of their software development lifecycle (SDLC), we provide the tools and discipline to focus on quality while streamlining their processes. So our customers can create and deploy software that works as designed – especially when it’s needed most. And we’re looking for people to join us.

The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company located in Somerville, MA. At SmartBear, we know that the key to success is a high-performing sales team. That’s why we’re looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. We’re also huge believers in promoting from within – successful SDRs can be promoted to an Account Executive position within 6-8 months! 

Responsibilities 

  • Work & qualify inbound leads via phone, email & chat
  • Conduct high volume outreach (60-100 activities per day)
  • Execute on marketing campaigns to drive opportunities
  • Collaborate with Account Executives to generate targeted Outbound campaigns

Qualifications

  • 1-2 years in a customer-facing role
  • Strong communication skills
  • Highly coachable with a strong willingness to learn
  • Passionate desire to move up within a sales organization

The Team 

As an SDR in the Somerville office, you’ll have the opportunity to be a part of a world-class sales team. This team is both highly competitive and collaborative and demands quality work at every level. Each SDR is paired with a Mentor from the Sales team and receives constant coaching and training from leadership and their peers throughout the program. The environment fosters accelerated professional growth and shapes the next generation of sales representatives here at SmartBear.

About SmartBear

SmartBear is a market-leading, visionary technology company that has helped the world’s most recognized companies develop the world’s best applications. We’ve played a role in the ride you ordered, the banking app you used, the item you posted for auction, and the flight you just purchased. Located in bustling Assembly Square, the SmartBear Somerville office comes equipped with a fully stocked kitchen filled with snacks, cold brew, and kombucha on tap.  

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

What the Team is Saying

Dana Eshleman
Abbey Joyce
Yerli Villatoro
Allison Stone
Kayla Bauerlein
Cynthia Gumbert
The Company
HQ: Somerville, MA
800 Employees
Hybrid Workplace
Year Founded: 2009

What We Do

SmartBear is pioneering innovation in software quality, embracing AI’s transformative potential. The company’s powerful solution hubs, including SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, give software development teams around the world visibility and automation that provide end-to-end quality.

SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. With an active peer-to-peer community, SmartBear meets customers where they are to help make our technology-driven world a better place. The company is committed to ethical corporate practices, including responsible AI that integrates accountability and transparency across its technology stack, and to social responsibility, promoting good in all the communities it serves.

Award-winning and industry favorite tools including SwaggerHub, TestComplete, Bugsnag, ReadyAPI, Zephyr, and Pactflow, among others. Trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

With an active peer-to-peer community, we meet customers where they are to help make our technology-driven world a better place. SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.

Why Work With Us

SmartBear is revolutionizing software quality not just for our customers, but for our customers’ customers. With quality at the heart of everything we do, we actively support and train new teammates, fostering growth through development and internal promotions. Our culture is open, fun, and welcoming, empowering all experience levels to thrive.

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SmartBear Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

SmartBear supports flexible work arrangements, balancing home and work life uniquely for each employee. We offer In-Office, Hybrid, and Fully Remote options, recognizing the value of both in-person collaboration and personal flexibility for our team.

Typical time on-site: Flexible
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