Sales Development Program Associate

Posted 2 Days Ago
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Dubuque, IA, USA
Hybrid
Entry level
Manufacturing
The Role
Entry-level sales development program involving rotations across customer care, product development, sales operations, retail development, marketing, finance, and operations. Responsibilities include supporting sales representatives, analyzing market research, developing account support plans, preparing customer reporting, and completing cross-functional projects. The program provides mentorship and professional development, requires frequent travel, and leads to a Sales Representative role after successful completion.
Summary Generated by Built In

POSITION OVERVIEW:

Kick off your sales career with a company that’s been winning for over 130 years.

Flexsteel’s Sales Development Program is a full-time, 18-24-month experience designed for early-career professionals ready to grow fast and think big.

It starts at our Global Headquarters in Dubuque, Iowa. You’ll learn the ins and outs of the business, connect with key stakeholders—including executive leadership—and begin shaping the future of Flexsteel sales.

We’re looking for competitive, driven individuals who love to win and want to be part of an innovative, results-focused team. You’ll get broad business exposure, one-on-one mentorship, and the skills to succeed long-term.

When you successfully complete the program, you’ll be ready to step into a Sales Representative role — anywhere in the U.S. We’ll support your relocation and set you up for success.

If you're hungry to grow and ready to make an impact, this role is for you!

DUTIES & RESPONSIBILITIES:

  • Successfully complete a structured 6-9 month rotational curriculum, including:
    • Customer Care: Handle customer communication, process orders and warranty claims, and coordinate with other teams.
    • Product Development: Support new product launches and enhancements to existing product lines.
    • Sales Operations & Retail Development: Provide tools, training, and strategic support to internal and external sales teams.
    • Marketing: Learn about marketing initiatives and contribute to promotional and creative projects.
    • Finance & Operations: Gain exposure to core business functions and strategic planning processes.
  • Work alongside Flexsteel Sales Reps to support account growth and drive results.
  • Present market research, and use data to influence and support customers.
  • Develop and execute field sales support plans for a portfolio of accounts.
  • Complete core projects in Sales, Marketing, or Product Development.
  • Prepare and distribute customer-focused reporting and analysis.
  • Participate in professional development focused on communication, time management, and business planning.
  • Promotion and relocation upon successful completion of the program.
  • Perform other duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS:

  • A strong understanding and commitment to customer focus.
  • Bachelor’s degree required
  • Ability to travel up to 50%-75%.
  • Eventual relocation to a Flexsteel chosen market.
  • Intense Customer focus.
  • Excellent communication & presentation skills, both written and verbal.
  • Proficient use of Microsoft Outlook, Word, PowerPoint & Excel
  • Ability to work cross functionally to develop effective, creative solutions.
  • Capability to effectively manage multiple tasks to timely resolution.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree
  • Ability to travel 50% to 75%
  • Willingness to eventually relocate to a company-selected market
  • Strong customer focus
  • Excellent written and verbal communication skills
  • Excellent presentation skills
  • Proficiency with Microsoft Outlook, Word, PowerPoint, and Excel
  • Ability to work cross-functionally
  • Ability to develop effective, creative solutions
  • Ability to manage multiple tasks through timely resolution
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The Company
1,200 Employees
Year Founded: 1893

What We Do

Flexsteel Industries is a U.S. residential-furniture manufacturer, importer, and marketer offering sofas, loveseats, chairs, sectionals, bedroom and dining furniture, and kitchen storage. The company sells through independent furniture retailers and online channels and serves different customer needs with its Flexsteel brand and category-specific sub-brands. Its focus is durable comfort, quality craftsmanship, and ongoing product innovation, including its patented Blue Steel Spring technology.

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