Sales Development Manager

Sales Development Manager | Carrier Enterprise | Hanover, MD

Introduction:  

Carrier Enterprise (CE) currently has an exciting opportunity for a Sales Development Manager to join a leading national distributor of residential and light commercial HVAC products, parts, and supplies, and gain valuable experience in the HVAC/R distribution and wholesale industry. 

Company Description:

Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets.  CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs. 

Company website: 

www.carrierenterprise.com 

Job Summary:

The Sales Development Manager is responsible for leading strategic sales initiatives and providing sales leadership to our Sales Development Representative (SDR) team. This position will drive revenue growth and share of wallet expansion within our add-on replacement HVAC customer base. This key leadership position requires demonstrated success in sales strategy execution, team development, and relationship management across our customer base and internal stakeholders. Through strategic direction and sales leadership, this role advances organizational objectives while maximizing customer value, business growth and margin optimization.  

Responsibilities:

• Direct and develop the Sales Development Representative (SDR) team performance to maximize revenue growth and margin enhancement in our residential add-on replacement HVAC markets 
• Design and implement comprehensive sales strategies to drive portfolio expansion and customer growth 
• Use Salesforce and other intellectual data to drive daily transaction monitoring and pipeline progression with the SDR
• Lead end-to-end sales process optimization and execution 
• Partner with Market leader as needed on strategic customer visits to support complex business opportunities 
• Ensure strict adherence to sales process protocols and documentation
• Lead cross-functional initiatives to strengthen customer relationships and enhance business development opportunities
• Analyze market trends and performance metrics to develop data-driven sales strategies and revenue optimization 
• Execute strategic coaching and development programs to elevate team performance and sales excellence
• Optimize sales operations and business processes to drive organizational efficiency and sustainable growth 
• Lead team performance to meet or exceed monthly sales and margin targets 
• Foster a high-performance sales culture focused on customer value, margin growth and market expansion 

Desired Qualifications:

• Demonstrated expertise in HVAC market dynamics with proven ability to leverage industry trends for business growth 
• Advanced relationship management capabilities with established success in strategic partnership development
• Track record of designing and implementing comprehensive business development strategies that drive measurable results
• Extensive experience with CRM platforms, particularly Salesforce, with proven success in strategic sales analytics 
• Strong analytical acumen with demonstrated ability to translate market insights into revenue-generating strategies 
• Established leadership experience with proven success in developing high-performing sales teams

Requirements:

• 5+ years of progressive experience driving business growth and revenue development, with emphasis on HVAC industry sales leadership or similarly related industry
• High School Diploma or GED equivalent; Bachelor's degree in Business Administration, Marketing, or a related field preferred. Master's degree is a plus.

Benefits:   

• Health Insurance   
• Health Savings Account  
• Dental Insurance  
• Vision Insurance  
• Life Insurance  
• Disability Insurance (Short-term and Long-term)  
• Employee Assistance Program (EAP)  
• Tuition Reimbursement & Professional Development  
• Paid Vacation & Sick time  
• Company Paid Holiday's  
• 401(k) Plan with Employer Match  
• Employee Discount Program  

Invitation to Apply:  

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.   

Equal Opportunity Statement:  

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

Requirements: 

• High School Diploma or GED equivalent; Associate's degree in business, marketing, or related field preferred. 
• 5+ years of progressive experience driving business growth and revenue development, with emphasis on HVAC industry sales leadership or similarly related industry