About Wayfair Professional
Wayfair Professional is an industry-leading business-to-business (B2B) sales organization dedicated to helping businesses create exceptional spaces. Since 2012, we have simplified the procurement of furniture, fixtures, and decor by offering fast, efficient, and value-driven solutions. Our mission is to empower businesses with the tools they need to succeed.
We’re seeking a motivated and talented Sales Development Manager (SDM) to join our dynamic and growing team. This remote role is pivotal in generating, qualifying, and nurturing leads to fuel pipeline growth.
What You’ll Do
- Lead, train, and develop a team of Sales Development Representatives (SDRs), enhancing core sales skills such as prospecting, lead qualification, and effective communication.
- Provide regular 1:1 coaching to refine SDRs’ sales techniques, drive performance, and foster professional growth.
- Design and implement outbound prospecting strategies to align with company sales and marketing objectives, ensuring efficient lead generation.
- Target key industries and buyer personas to drive high-quality leads and accelerate pipeline conversion.
- Monitor team performance using KPIs and CRM tools, ensuring accurate tracking, reporting, and optimization.
- Identify performance gaps and provide strategic feedback to enhance results and efficiency.
- Collaborate with cross-functional teams (sales, marketing, operations) to refine outbound workflows, improve lead quality, and align strategy.
- Conduct call reviews and feedback sessions to enhance sales pitches and conversion effectiveness.
- Champion feedback loops, ensuring SDR insights are leveraged to refine organizational sales strategies.
- Play a key role in supporting Wayfair Professional’s growth objectives by aligning team efforts with broader revenue goals.
What You'll Need
- Bachelor’s Degree (required).
- Proven experience in a BDR, SDR, or sales role, with at least 1-2 years in a leadership or managerial capacity within a B2B environment.
- Demonstrated success in managing SDR or BDR teams, consistently meeting or exceeding lead generation goals.
- Excellent coaching and motivational abilities, with a track record of building high-performing teams.
- Experience with CRM platforms such as Salesforce or HubSpot.
- Familiarity with sales engagement tools like Outreach or SalesLoft.
- Data-driven mindset with strong analytical and reporting skills.
- Exceptional interpersonal and communication skills, enabling effective collaboration across departments.
Industry Experience:
- Experience in retail or e-commerce is a plus.
The salary range for this position is $65,000-76,500* however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
*This role includes a performance-driven variable compensation plan. On-target variable compensation averages $27,600/year.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].
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What We Do
Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.
