Sales Development Manager

Who Boundless is

We’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families and businesses. We are the largest player in the family immigration industry, and a high-growth challenger serving corporate clients. Across both consumer and business segments, we’ve aided over 100,000 individuals in their quest for U.S. residency. 

We're backed by influential venture investors around the country, including Foundry Group (led by Brad Feld), Trilogy Equity Partners, Pioneer Square Labs, Emerson Collective (Laurene Powell Jobs’ foundation), Two Sigma Ventures, and Jerry Yang. 

Today, we are a dynamic growth-stage technology company with 350+ employees across the U.S. and Philippines. We are growing both organically and through strategic acquisitions. We are well-capitalized and positioned for long-term success.

Overview 

We’re seeking a results-driven Sales Development Manager to play a key role in driving the growth of our B2B business by leading and elevating our SDR team. You will manage and develop a team of 15 SDRs, all based remotely in the Philippines, through direct coaching and by empowering their local team leads. This role will focus on skill-building, performance optimization, and strategy alignment, enhancing our SDRs' effectiveness in cold calling and emailing by emphasizing personalization, discovery, and relevance.

In this role, you will

• Lead and Coach SDR Teams: Provide direct leadership and coaching to two teams of remote SDRs, focusing on meeting and exceeding pipeline generation goals. Develop team leads in the Philippines to foster growth and accountability within their teams.
  
• Skill Development and Training Programs: Design and implement comprehensive training programs to upskill SDRs in cold outreach and personalized engagement, building expertise in areas such as discovery, relevance, and rapport-building in prospect communications.
  
• Motivate and Drive Team Performance: Create a high-energy, performance-driven environment to motivate remote SDRs to achieve daily, weekly, and monthly activity goals. Use tools and strategies to keep remote teams connected, engaged, and focused.
  
• Monitor Performance and Continuous Improvement: Track and evaluate individual and team performance against pipeline generation targets. Provide constructive feedback, conduct one-on-ones, and guide SDRs in overcoming challenges and developing resilience.
  
• Host Collaborative Meetings and Share Best Practices: Organize regular team meetings to share successful strategies, celebrate wins, and address common challenges. Foster a culture of continuous learning by promoting best practices across teams.
  
• Collaborate with Recruitment for Hiring and Onboarding: Partner with the recruiting team to identify and hire SDRs who align with our culture and growth objectives. Ensure a smooth onboarding experience to integrate new hires into the team.
  
• Identify Market Trends and Competitive Insights: Stay informed of market shifts and competitor activities to adjust SDR outreach strategies, improve messaging relevance, and provide insights back to the marketing and sales teams.
  
• Align with Sales and Marketing Goals: Work closely with sales and marketing leaders to ensure SDR initiatives are aligned with overarching company goals, sharing valuable insights and feedback from prospect interactions.
  
• Team Culture and Engagement: Organize presentations and team-building activities to promote a collaborative and positive team culture, ensuring team members feel valued and connected despite the remote setup.

About You 

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum of 1 year of experience managing SDRs in a sales or business development role, ideally within the software industry.
• Proven ability to meet or exceed sales targets and drive team performance in a remote environment.
• Experience in HR tech or software solutions is a plus.
• Exceptional coaching, communication, and interpersonal skills, with a passion for developing talent.
• Strong ability to work independently and collaboratively, managing a distributed team with an inclusive approach.
• Proficient in Salesforce, Outreach, ZoomInfo, or equivalent CRM and prospecting tools.

Why work for Boundless? 

Boundless offers employees the unique opportunity to grow professionally as leaders in the online immigration industry while driving positive social change. Every employee is essential to achieving our core mission of empowering every family to navigate the immigration system more confidently, rapidly and affordably.  

We are trailblazers in the online immigration space because we aren’t constrained by convention - We think without bounds. Boundless is a place for employees who aren’t afraid to continuously try new things. We value a spirit of inquiry and look for individuals who ask questions and challenge ideas to move us forward, to understand the why. We encourage our employees to focus on outcomes over output and to address complex challenges with simple solutions. Boundless is all about ownership, accountability, and flexibility in how we approach our individual company roles, and the industry as a whole. 

Visit careers.boundless.com to learn more about Boundless, including our perks and benefits!