Sales Development Manager

Posted 6 Hours Ago
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Chicago, IL
Hybrid
1-3 Years Experience
Logistics • Software • Transportation
The Role
Flexport is looking for a Sales Development Manager to lead a team of sales development representatives in Chicago, driving new business development and operational excellence in the global trade industry. Responsibilities include team growth, enablement, data-driven decision-making, strategy building, collaboration with cross-functional teams, and achievement of pipeline goals.
Summary Generated by Built In
About Flexport: 

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Help Flexport win new business!The opportunity:

Flexport is experiencing massive growth with 2,500+ Flexporters across 20+ global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, we're looking for a Sales Development Manager in our growing Chicago market to keep our top of funnel full and manage our team of SDRs. This is a high impact and high ownership opportunity for self-starters interested in solving real-world problems and revolutionizing global trade.

You will:

  • Grow Your Team: Recruit, hire, train and ramp a team of high performing sales development representatives;
  • Enablement: Coach, mentor, and guide the team in developing consultative and solution-based sales skills across all product offerings including: campaign strategy, outbound execution, and nurturing interest in opportunities
  • Be Data Driven: Use data to be nimble and inform the strategy of your team
  • Drive Agility: Proactively identify and launch initiatives to drive both new business development growth and operational excellence aligned with short and long term organizational goals;
  • Build Strategy: Generate top of funnel demand by identifying lead sources, constructing lists, and other tasks related to outbound lead generation;
  • Strengthen Feedback Loops: Collaborate with cross-functional teams (like Growth Operations, Marketing, GMs, and SMEs) to drive new business
  • Dive Deep: Monitor and refine sales lead processes, metrics, reporting and tools to maximize efficiencies and success on the SDR team;
  • Empower Your Team: Encourage innovation, communication, especially in finding new customer profiles that Flexport is currently under-serving; and
  • Achievement Oriented: Own execution of pipeline goals by driving a high accountability, high performance culture to achieve monthly, quarterly and annual quota and revenue targets;
  • Play the Long Game:  Build sustainable processes and embrace continuous development.  Always have the big picture in mind. 
  • Career Development: Foster an environment of inclusion and growth. Coach, development and promote the next generation of Flexport sales leaders.
  • Lead by Example: Embody Flexport’s culture and core values. Inspire and motivate your team by leading with positivity, perseverance, and passion.  

You should have:

  • 2+ years experience leading a team of individual contributors to success;
  • Proven track record of scaling a high performing team and exceeding quota expectations;
  • Passion for new business, this team is the fuel for the Flexport rocketship;
  • A/B testing mentality - willingness to proactively test outbound customer messaging and iterate Flexport’s value proposition;
  • BA/BS Degree preferred;
  • Excellent communication, interpersonal, and organizational skills;
  • An obsession with client happiness. You succeed when they succeed;
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
  • Experience using data and analytics to drive decision making, identify areas of improvement and drive sales process development and best practices;
  • A leadership mentality with an excitement to roll up your sleeves and work alongside your team;  
  • Ability to inspire and motivate SDRs to high performance; 
  • Brownie points for experience with Sales Ops functions including Salesforce Admin, Dashboard Creation, Lead distribution, etc.

#LI-hybrid

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

The Company
HQ: San Francisco, CA
2,500 Employees
Hybrid Workplace
Year Founded: 2013

What We Do

Founded in 2013, we believe trade can move the human race forward. That’s why our mission at Flexport is to make global trade easy for everyone.

What the internet has done for bits and bytes, Flexport is doing for physical goods: giving every business the ability to connect to any customer, wherever they are in the world. That sounds pretty straightforward, but a fragmented and inefficient global supply chain has held the world back from untapped growth and innovation. By connecting everyone in the global economy we can unlock commerce, creativity, and human progress.

To do so, we’re building the platform for global logistics—empowering buyers, sellers and their logistics partners with the technology and services they need to grow and innovate.

Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $10B worth of merchandise across 112 countries every year.

Why Work With Us

Global logistics is the circulatory system for the world economy. Our global team of entrepreneurs is empowered to make the important decisions, to advocate for what is right regardless of the bottom line, and to see their ideas tested in the laboratory of the real world. We are uniquely positioned to simplify trade and built to make it happen.

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