Sales Development Manager – SaaS & SMB

Posted 10 Hours Ago
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Melbourne, Victoria, AUS
In-Office
Mid level
Software
The Role
Lead and develop Podium's Australia-based SDR sales team, managing full-funnel sales processes, and coaching a team of 13 representatives to meet KPIs.
Summary Generated by Built In

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

Lead and grow Podium’s Australia-based SDR sales team, reporting to the Head of Sales, own the full-funnel sales motion — from outbound strategy to pipeline creation and closed-won revenue — while coaching and developing a team of 13 Sales Development Representatives across key verticals. 

Duties

  • Lead and coach a team of 13 SDRs to hit monthly KPIs across outreach, pipeline and revenue

  • Drive outbound strategy and execute vertical-specific acquisition plans

  • Develop team capability through training, 1:1s and embedded sales best practices

  • Collaborate with Marketing, CX and Partnerships to optimise go-to-market motion

  • Forecast and report performance metrics to local and global leadership


Skills & Experience

  • Proven experience leading and scaling high-velocity SaaS or sales teams

  • Track record of hiring, developing and retaining top sales talent

  • Strong coaching ability — comfortable on calls, in training sessions and in 1:1s

  • Data-driven mindset; confident analysing metrics and identifying improvement areas

  • Experience with SMB-focused or verticalised sales teams (highly regarded)

Culture

People enjoy working at Podium because the pace is real, the mission is tangible, and the team genuinely supports each other. The business is still young in Australia, which means your impact is visible, your ideas matter, and your career can move fast. The team leads with transparency, celebrates wins loudly and backs each other through the hard days.

Benefits

  • Competitive base salary + super + commission

  • $650/month Benefits & Wellbeing allowance — spend it how you choose

  • Premium Melbourne CBD location — Queen & Collins building

  • End-of-trip facilities, bike storage and lockers

  • Free snacks and drinks, always stocked

  • Collaborative, high-energy team culture with regular social events


 

Skills Required

  • Proven experience leading and scaling high-velocity SaaS or sales teams
  • Track record of hiring, developing and retaining top sales talent
  • Strong coaching ability — comfortable on calls, in training sessions and in 1:1s
  • Data-driven mindset; confident analysing metrics and identifying improvement areas
  • Experience with SMB-focused or verticalised sales teams
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The Company
Lehi, UT
1,100 Employees
Year Founded: 2014

What We Do

Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint. With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.

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