Sales Desk Manager

Posted 3 Days Ago
Be an Early Applicant
77065, Houston, TX, USA
In-Office
Mid level
Automotive • Professional Services • Retail • Transportation
The Role
Manage and develop dealership sales staff to meet sales targets and exceptional customer service (CSI). Oversee daily activity, training, customer engagement, and resolution of customer concerns while coaching staff and ensuring performance goals are met.
Summary Generated by Built In
Dealership:

John Eagle Honda

We are part of Lithia Motors, a Fortune 500, publicly traded (NYSE: LAD) company that is on the fast track to even more success and development. Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals.

 

We are committed to growing our company and Growing our People!

Lithia is about….

Earning customers for life – Taking personal ownership – Improving constantly – Having fun!

If you are an Automotive Sales Manager who shares these goals, we want to talk to you!

Responsibilities
The Automotive Sales Desk Manager manages the activities of all sales staff ensuring sales targets and customer service levels are achieved.  This individual is responsible for training, cross-training, and development of all sales staff.

  • Ensure sales goals are attained
  • Manage daily activity & training of the sales staff
  • Ensure sales people are engaging with customers
  • Address and resolve customer concerns

Qualifications
  • Previous Automotive Sales Management experience a plus
  • Must have a proven track record with an exceptional CSI
  • Strong communication and customer engagement skills
  • Acceptable driving record and a valid driver's license in your state of residence

Skills Required

  • Proven track record with an exceptional CSI (Customer Satisfaction Index)
  • Strong communication and customer engagement skills
  • Acceptable driving record and a valid driver's license in state of residence
  • Previous automotive sales management experience
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The Company
30,000 Employees

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