Sales Desk Manager

Posted 2 Days Ago
Be an Early Applicant
30033, Decatur, GA, USA
In-Office
Mid level
Automotive • Professional Services • Retail • Transportation
The Role
Manage and develop sales staff to meet sales targets and maintain high customer satisfaction (CSI). Oversee daily sales activity, training, cross-training, customer engagement, and resolution of customer concerns. Drive performance and ensure team consistently engages with customers.
Summary Generated by Built In
Dealership:L0840 Subaru of Decatur

Subaru of Decatur

We are part of Lithia Motors, a Fortune 500, publicly traded (NYSE: LAD) company that is on the fast track to even more success and development. Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals.

 

We are committed to growing our company and Growing our People!

Lithia is about….

Earning customers for life – Taking personal ownership – Improving constantly – Having fun!

If you are an Automotive Sales Manager who shares these goals, we want to talk to you!

Responsibilities
The Automotive Sales Desk Manager manages the activities of all sales staff ensuring sales targets and customer service levels are achieved.  This individual is responsible for training, cross-training, and development of all sales staff.

  • Ensure sales goals are attained

  • Manage daily activity & training of the sales staff

  • Ensure sales people are engaging with customers

  • Address and resolve customer concerns

Qualifications
  • Previous Automotive Sales Management experience a plus

  • Must have a proven track record with an exceptional CSI

  • Strong communication and customer engagement skills

  • Acceptable driving record and a valid driver's license in your state of residence

We offer best in class industry benefits:

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

 

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Skills Required

  • Proven track record with exceptional CSI (Customer Satisfaction Index)
  • Strong communication and customer engagement skills
  • Acceptable driving record and valid driver's license in your state of residence
  • High school graduate or equivalent; 18 years or older
  • Previous automotive sales management experience

Lithia Motors, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lithia Motors, Inc. and has not been reviewed or approved by Lithia Motors, Inc..

  • Strong & Reliable Incentives Sales-driven roles at busy stores can deliver good pay with a decent bonus structure, and commission-heavy plans reward volume. A “create your own paycheck” dynamic is described when hustle and long hours coincide with strong store traffic.
  • Healthcare Strength The core package includes medical, dental, vision, disability, life, and an EAP, with wellness resources, on-site clinics in select areas, and telemedicine highlighted. Discounts and employee pricing complement the benefits portfolio and bolster overall wellbeing support.
  • Retirement Support A 401(k) plan with company match and auto-enrollment is emphasized on benefits materials, with defined vesting and savings tools. Retirement programs are positioned as a core element of total compensation.

Lithia Motors, Inc. Insights

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The Company
HQ: Medford, OR
30,000 Employees

What We Do

Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.

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