We are looking for a proactive, organized, and communication-driven Sales & Customer Success Representative based in the United States to support both new business outreach and ongoing client success.
This role is responsible for actively engaging potential leads through cold calling, email, and text outreach, following up consistently, and helping move opportunities forward through clear and professional communication. In parallel, this person will manage communication with existing clients, maintain strong relationships, regularly check in to ensure satisfaction, identify any issues early, and help resolve concerns quickly and effectively.
Key Responsibilities:
- Proactively reach out to potential leads via phone, email, and text
- Follow up consistently with prospects and maintain organized communication
- Qualify opportunities and coordinate next steps with internal team members
- Manage day-to-day communication with existing clients
- Conduct regular check-ins to ensure clients are satisfied and supported
- Identify, communicate, and help resolve client issues in a timely manner
- Maintain accurate records of outreach, conversations, updates, and follow-ups
- Act as a reliable point of contact between prospects, clients, and internal teams
Requirements
- Strong verbal and written communication skills
- Comfortable with proactive outbound outreach and relationship management
- Organized, responsive, and detail-oriented
- Able to handle both sales activity and customer support with professionalism
- Skilled at problem-solving and maintaining a positive client experience
Benefits
- Paid time off
- Commission
- Yearly Bonus based on performance review
- Yearly Appraisal based on performance review
What We Do
At Remotebase, we are on a mission to bring together great ideas and great people, transcending physical borders. As the world embraces remote work, we stand at the forefront of this transformative shift, empowering exceptional companies to collaborate with top talent on a global scale. Our purpose is clear: to help organizations build the best remote engineering teams comprising of the top 1% talent within 24 hours. We specialize in partnering with forward-thinking TECH startups that are actively shaping the world we inhabit. By deeply understanding their ideas, needs, and aspirations, we create innovative technology solutions that drive their success. At the heart of our approach is the relentless pursuit of excellence. We meticulously source the finest TECH talent, curating passionate teams eager to tackle complex challenges head-on. Whether you require expertise in Software Engineering, UX Design, Product Management, Data Engineering, Data Analysis, Data Science, AI, QA, or DevOps, we have you covered. What sets us apart is our unwavering commitment to delivering exceptional results swiftly. We understand the urgency inherent in today's fast-paced business landscape and are dedicated to providing you with a highly skilled, motivated team from day one. With Remotebase, your organization can hit the ground running, accelerate growth and achieve remarkable outcomes. Join us as we revolutionize the way companies thrive in a borderless world. Let's create a future where remarkable ideas and exceptional talent know no bounds
.png){kind=logo}
