Sales Coordinator
At The Madison Hotel, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at The Madison Hotel, together we can rise.
Job Summary
The Sales Coordinator plays a vital role in supporting the sales department by managing administrative tasks, coordinating sales activities, and ensuring efficient communication between internal teams and clients.
Key Responsibilities:
- Assist the sales team with administrative tasks, including preparing and organizing documents, reports, and presentations.
- Maintain accurate and up-to-date records of sales activities, customer interactions, and transactions.
- Process sales orders, ensuring accuracy and completeness.
- Coordinate with the warehouse and logistics teams to ensure timely delivery of products or services to customers.
- rack and update order statuses for clients.
- Serve as a point of contact for clients, addressing inquiries and providing information about products or services.
- Communicate with clients to confirm order details, delivery schedules, and any other relevant information.
- Ensure timely and professional responses to client emails and phone calls.
- Collaborate with the sales team to schedule appointments, meetings, and presentations with clients.
- Assist in the preparation of sales proposals, quotes, and contracts.
- Coordinate the flow of information between the sales team and other departments.
- Assist in the coordination of sales events, trade shows, and conferences.
- Coordinate logistics, booth setup, and promotional materials for events.
- Manage hotel courtesy blocks for clients hosting events or weddings, ensuring room availability and facilitating reservations.
- Coordinate with hotel staff to secure special rates and amenities for event attendees.
- Assist clients in managing room blocks and providing information about
Qualifications and Physical Requirements:
- Previous Sales experience preferred
- Excellent listening and sales skills
- Sitting for extended periods
Skills Required
- Previous sales experience
- Excellent listening and sales skills
- Sitting for extended periods
What We Do
Dolphin Hotel Management is a Newport Beach, California-based hotel management company focused on managing hotels in urban and unique locations. The company specializes in hotel and restaurant management, project management, and commercial strategies, providing expert oversight to ensure operational success and strategic growth for properties situated in diverse urban environments.
