Sales Coordinator

Essential Job Functions

1. Ensure that all merchandise and food locations are set up correctly and meet all required specifications:
• Verify that all merchandise is set up properly, displayed correctly and clearly marked with proper price points.
• Ensure that in seat vendor efforts are being conducted properly and that all procedures are followed.
• Verify that all food locations have proper sanitation equipment and supplies.
• Perform sanitation checks of all food manufacturing and distribution locations throughout duration of engagement at each venue.
 
2. Maintain, update, and secure unit personnel files:
• Ensure all paperwork is filled out accurately and complies with regulatory obligations.
• Take personnel photos for security ID badge and maintain all unit ID’s.
• Keep unit personnel data updated and secure as required.
 
3. Responsible for maintaining the unit’s uniforms including shirts, vests, aprons, and hats:
• Issue sales staff uniforms for each engagement.
• Clean, wash, and maintain uniforms to ensure staff meets expected appearance guidelines.
 
4. Facilitate random drug test in coordination with Human Resources when required.
 
5. Observe concourse operations during shows to ensure standards are being upheld:
• Assist sales staff as needed during peak times.
• Coach and mentor staff to deliver 5 Star service to all guests.
• Ensure company policies and procedures are being met by all staff and communicate with Manager as needed.
 
6. Assist with load-in and load-out process as directed:
• Move stock and equipment to locations as directed.
• Ensure that all locations have proper equipment and supplies as required.
 
7. Ensure that all sanitation and public health mitigation requirements are met at all locations:
• Assist the Assistant Manager in making sure all locations are properly set up, any required signage is posted, and locations have proper sanitation tools.
• Communicate any special local public health requirements to staff for compliance.
• Ensure staff compliance with public health requirements and that all have any required PPE at the venue and when on company transportation.
 
8. Oversee agency vendors to ensure that all are compliant with company expectations, policies, and procedures:
• Assist in vendor check in and out process.
• Distribute uniforms for vendors prior to show and verify return upon completion of shift.
• Oversee vendors to ensure compliance with public health requirements and that all have any required PPE per the venue.
 
9. Assist in maintaining inventory controls by participating in nightly settlement process as required.
 
10. Coordinate company meals with Tour Coordinator and vendors when needed.
 
11. Other duties as directed by management.

Job Requirements

• Associate Degree or equivalent work experience.
• Sales/Retail Sales background preferred.
• Valid Driver’s license.
• Valid Passport (must be able to work domestically and internationally).
• Familiarity with Microsoft Office software and a variety of computer programs.
• Strong interpersonal and organizational skills.
• The ability to sit and stand for long periods of time, climb stairs, and lift 25lbs.
• Ability to communicate on various organizational levels with strong interpersonal and organizational skills.
• Strong oral and written communication skills.
• The ability and willingness to travel domestically and internationally 90-100% of the time