Squishable is a close-knit team of designers, artists, pop culture-fanatics, and lovers of all things adorable. Together we create the cutest, cuddliest, (and sometimes downright unusual) plush and lifestyle products in the world. With the millions-strong Squishable fan community cheering us on (and a lot of cupcakes, coffee, and karaoke) we make people say "awww." Our offices are in a sunny Soho loft in NYC, and downtown Washington DC.
Role: Sales Coordinator
Department: Sales
Reports To: Director of Sales
Status: Non - Exempt
Job Summary: Provide daily support to the Sales team by coordinating with sales representatives and assisting the Sales Director in both day-to-day activities and projects.
Responsibilities
- Responding promptly and professionally to incoming wholesale customer and sales rep inquiries via phone and email.
- Acquiring and applying comprehensive product knowledge of our entire catalog
- Entering and maintaining account information, item data, sales reports, and sales rep records
- Managing the logistics (i.e., shipments, registration, prototype requests, ordering of product and furniture) for tradeshows, gift shows, consumer shows, and/or customer meetings; some travel and physical labor may be required
- Creating daily/weekly reports to support the sales team
- Coordinating semi-annual mailings and sample shipments
- Preparing sales documents, training tools, and other supporting materials
- Managing the B2B website and Faire Marketplace for US and International stores.
- Managing the store locator by keeping up-to-date information.
- Assisting with follow-up phone calls to potential, new, and existing accounts
- Creation and management of weekly email blasts and other marketing initiatives.
- Assisting with general customer service and wholesale order processing, as necessary, including International customers.
Skills
- 1-2 years of prior account management experience
- Experience working with an ERP is preferred
- Excellent organizational, attention to detail, time management, and follow-up skills
- Ability to work effectively and efficiently under tight deadlines
- Exceptional verbal and written communication skills
- Sound critical thinking and problem-solving skills
- Self-starter who can work independently, but knows when to bring the management team into the decision-making process
- Fast learner; can learn, retain, and apply information quickly and efficiently
- Ability to remain calm, positive, and effective in high-energy, high-expectation situations of urgency
- High degree of computer literacy; must be proficient in MS Word, Excel, Outlook, and PowerPoint
Benefits/ Perks:
- The hourly rate is $24-$25 an hour
- 100% employer paid health insurance
- 100% employer paid short and long-term disability insurance
- 100% employer paid life insurance
- Affordable vision and dental insurance
- 18 days of PTO per year, plus 2 floating holidays
- 401 (k) with employer matching
- Generous employee discount (hello, giant plush!)
At Squishable.com, Inc. we value, celebrate, and support diversity and inclusivity across our community and we are proud to be an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skillsets. We do not discriminate against any applicant’s race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, disability, or veteran status.
CCPA disclosure notice here.
Top Skills
What We Do
They're giant, round, fuzzy, stuffed animals. Hug them.™
Squishable is a technology company with a toy habit. We use our nontraditional backgrounds to make adorable plush – food, animals, mythological creatures, and some that defy classification! Everything we do is centered around audience input - the sites we code, the tools we build, and the stuff we create. More than half of our products are fan-designed.
Over the last decade we have released more than three million Squishables to their new homes in the wild. Here at Squishy HQ in Soho in New York City, we’re creating things that help people help us make the world a cuter place.
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