Sales Coordinator

Job Description:

About the Role:
We are looking for someone to join the sales team in a sales support function. You will get to know the sales process as well as learn about our market leading diverse products by supporting the Global sales team. You will provide full administration to the team including submission of sales orders, recording updates on the CRM system, always ensuring accuracy and speed.
You will:
 

• Be responsible for providing administrative support to the Global Sales Team.

• Support Field Sales with the contract administration process including but not limited to creating new contracts for new customers and amending or correcting existing contracts – ensuring that all data is correctly input into the relevant CRM system and processed completely through to final billing stage (chasing POs, signed contacts, payment details, etc.)

• Lead Validation & Distribution – Validate inbound leads via phone, chat line or email and, based on the lead validation guidance set by the sales organization, assign the lead to the appropriate sales rep for follow up.

• When necessary, be the coordinator between the sales rep and corporate legal in situations where legal input is required (i.e., redlining of agreements).

• Working with the current processes in place within the teams and reviewing ways of improving them

• Work closely with Sales Reps, order management team, billing, etc. to ensure sales are accurately recorded and reported in a timely manner.

You have:
 

• Ability to handle a busy workload in a calm and professional manner being Proactive/Solution oriented

• Excellent Interpersonal skills – ability to interact with variety of different personalities, not afraid to challenge for follow up information – Both written and verbal

• Attention to detail with the ability to multitask and prioritize tasks accordingly

• Intermediate / Advanced Microsoft Office and Google Suite required

• Knowledge of Salesforce.com or NetSuite system would be advantageous

• Ability to be able to build relationships both internally and externally

• Fluency in English (and other languages based on region)

• Self-motivated, trustworthy and builds confidence

• Knowledge and interest in energy commodity markets

• 2+ years of experience in sales admin, sales support, customer service, or similar function

Our Benefits:

• Comprehensive Healthcare Plans for you and your family (paid by Dow Jones)

• Extra paid Time Off (30 days of holidays/year)

• Possibility to work remotely for 3 months/year (desplazamiento program) or one week of remote work per quarter

• Meal benefit with Pluxee (171€/month on top of your salary)

• Retirement Plans (Dow Jones will pay 2% of a members Pensionable Salary and match employee contribution up to a maximum of 3 %).

• Comprehensive Insurance Plans

• Well-being Resources (200 USD allowance per quarter, Classpass, etc.)

• Family Care Benefits & Caregiving Support

• Subscription Discounts

• Employee Referral Program

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups.

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Business Area:

Dow Jones - OPIS - CMA

Job Category:

Sales

Union Status:

Non-Union role