Sales Coordinator

Job Description:

About Dow Jones

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally.

It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

About the Role:
We are looking for someone to join the sales team in a sales support function. You will get to know the sales process as well as learn about our market leading diverse products by supporting the Global sales team. You will provide full administration to the team including submission of sales orders, recording updates on the CRM system, always ensuring accuracy and speed.
You will:
 

• Be responsible for providing administrative support to the Global Sales Team.

• Support Field Sales with the contract administration process including but not limited to creating new contracts for new customers and amending or correcting existing contracts – ensuring that all data is correctly input into the relevant CRM system and processed completely through to final billing stage (chasing POs, signed contacts, payment details, etc.)

• Lead Validation & Distribution – Validate inbound leads via phone, chat line or email and, based on the lead validation guidance set by the sales organization, assign the lead to the appropriate sales rep for follow up.

• When necessary, be the coordinator between the sales rep and corporate legal in situations where legal input is required (i.e., redlining of agreements).

• Working with the current processes in place within the teams and reviewing ways of improving them

• Work closely with Sales Reps, order management team, billing, etc. to ensure sales are accurately recorded and reported in a timely manner.

You have:
 

• Ability to handle a busy workload in a calm and professional manner being Proactive/Solution oriented

• Excellent Interpersonal skills – ability to interact with variety of different personalities, not afraid to challenge for follow up information – Both written and verbal

• Attention to detail with the ability to multitask and prioritize tasks accordingly

• Intermediate / Advanced Microsoft Office and Google Suite required

• Knowledge of Salesforce.com or NetSuite system would be advantageous

• Ability to be able to build relationships both internally and externally

• Fluency in English (and other languages based on region)

• Self-motivated, trustworthy and builds confidence

• Knowledge and interest in energy commodity markets

• 2+ years of experience in sales admin, sales support, customer service, or similar function

Our Benefits:

• Comprehensive Healthcare Plans for you and your family (paid by Dow Jones)

• Extra paid Time Off (30 days of holidays/year)

• Possibility to work remotely for 3 months/year (desplazamiento program) or one week of remote work per quarter

• Meal benefit with Pluxee (171€/month on top of your salary)

• Retirement Plans (Dow Jones will pay 2% of a members Pensionable Salary and match employee contribution up to a maximum of 3 %).

• Comprehensive Insurance Plans

• Well-being Resources (200 USD allowance per quarter, Classpass, etc.)

• Family Care Benefits & Caregiving Support

• Subscription Discounts

• Employee Referral Program

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - OPIS - CMA

Job Category:

Sales

Union Status:

Non-Union role