Sales Coordinator

About Us:

BW Converting Solutions is a strategic alliance of resources and services that bring together several Barry-Wehmiller companies — Paper Converting Machine Company (PCMC), Winkler + Dünnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies and Northern Engraving and Machine. These industry leaders offer trusted brands and innovative technologies in the design, manufacture, and service of high-performance converting and packaging machinery for the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries.

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Job Description:

This position is responsible for ensuring that customers receive complete, accurate and timely technical proposals and order acknowledgements, and functions as the liaison between the Sales Executives, internal departments, and customers.

ESSENTIAL FUNCTIONS:

• Maintain price worksheets used by Sales Executives for quoting standard machines with standard options.
• Work with Sales Executives to coordinate technical reviews with customers, engineering, and Operations to review the RFQ to determine scope and project risks.
• Maintain proposal formats for use by Sales Executives, including structure, format, and accuracy of content.
• Follow-up with Sales Executives on open quotes to confirm they are active and valid.
• Maintain standard machine specifications that align with engineering’s job structure.
• Enter orders and billing plans in the ERP system and maintain specifications for all sold jobs.
• Maintain the structure and content of electronic document management system.
• Coordinate and participate in customer visits.
• Organize internal and external (when required) customer machine demos.
• Participate in sales kick-off and risk burn down meetings.
• Manage projects at lower revenue levels and/or with low risks, following lean processes.
• Act as the single point of contact between engineering, Operations, and Sales Executives, or directly with the customer to ensure project success.
• Maintain integrity of data in the customer relationship management (CRM/CPQ) database.
• Facilitate resolution of customer related financial issues, billing discrepancies, past due invoices and credit holds.
• Back-up other administrative functions.

EDUCATION & EXPERIENCE:

• An associate degree in a technical or business-related discipline is preferred. A high school diploma or equivalent is required.
• Two – four years of relevant experience, preferably in a manufacturing environment.

KNOWLEDGE, SKILLS, ABILITIES:

• Demonstrated communication, organization, and time management skills
• Proven problem-solving skills
• Excellent organizational, planning, and scheduling abilities
• Proficient in Microsoft Office
• Experience with CRM software
• Ability to travel as required

COMPETENCES

• Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates – Building partnerships and collaborating with others to meet shared objectives.
• Decision Quality – Making good and timely decisions that keep the organization moving forward.
• Manages Ambiguity – Operating effectively, even when things are not certain or the way forward is not clear.

WORK ENVIRONMENT/PHYSICAL DEMANDS

• Typically sits, grasps items and performs keyboarding for frequent operation of a computer
• Stand, walk, bend, reach or otherwise move about occasionally
• Lift, move or otherwise transfer items up to 30 lbs. occasionally
• Occasional exposure to typical machine shop physical hazards
• Travel by air or car occasionally

#LI-MP1

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. ​

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company:

Paper Converting Machine Company