The Role
Supports international sales operations through order processing, fulfillment monitoring, sales reporting, customer onboarding, CRM and ERP data management, claims and credit administration, invoicing coordination, and customer support. The role collaborates with sales, finance, logistics, and operations teams, maintains accurate records, assists with audits and process improvements, and provides territory insights across global markets.
Summary Generated by Built In
Join a dynamic sales team where your coordination skills make a real impact.
We are looking for a highly organised, detail-oriented, and proactive Sales Coordinator to support our Sales Enablement team. This role plays a vital part in ensuring seamless sales operations, accurate data management, efficient order processing, and exceptional support to our sales teams across multiple international territories.
As a Sales Coordinator, you will be responsible for supporting the sales function through effective administration, reporting, customer data management, and process coordination.
Key Performance Outputs
Sales Process & Order Management
- Support Key Account Managers with opportunity and sales order processing.
- Monitor order fulfilment status and resolve outstanding sales issues.
- Work closely with Sales Managers, Directors, and Account Managers to create and process sales orders.
- Liaise with Logistics and Operations teams regarding fulfilment timelines and delays.
- Process reallocations and create new sales orders where required.
- Ensure sales activities are completed within agreed timelines.
Sales Finance Support
- Maintain accurate sales transaction records.
- Generate and process Return Authorisations (RAs).
- Support claims management and credit-related processes.
- Coordinate with Finance to ensure accurate invoicing and credit management.
- Assist with credit insurance administration and system updates.
Customer & Master Data Management
- Coordinate customer onboarding and setup processes.
- Manage Terms & Conditions documentation and compliance requirements.
- Maintain accurate customer records within CRM and ERP systems.
- Ensure customer information is current, complete, and accurate.
- Capture and maintain sales leads from trade shows, customer enquiries, and campaigns.
- Manage customer distribution lists and sales-related databases.
Reporting & Sales Support
- Assist with customer queries when Account Managers are unavailable.
- Provide support across multiple sales territories, including: Europe, Middle East/ Far East/ Asia, South America, Australia, United States, Mexico
- Prepare sales reports and provide real-time territory insights.
- Support audits and continuous process improvement initiatives.
- Assist with customer reviews, reporting, and annual SOP updates.
- Provide ad hoc support to ensure smooth sales operations.
Requirements
What We're Looking For
Qualifications
- BCom Degree or Diploma with a major in: Marketing, Logistics, International Trade Or a related commercial qualification
Experience
- 2-4 years' relevant work experience.
- Experience in Sales Coordination, Sales Support, Customer Service, Commercial Administration, or a related role.
Technical Skills
- Experience working with NetSuite or similar ERP systems.
- Strong Microsoft Office skills, particularly: Excel, PowerPoint, Word
- Experience managing customer data and sales-related administration.
- Understanding of commercial finance processes.
- Professional email communication skills.
Key Competencies
- Strong analytical and reporting abilities.
- Excellent planning and organisational skills.
- Ability to manage multiple priorities and meet deadlines.
- High attention to detail and accuracy.
- Strong verbal and written communication skills.
- Ability to build and maintain effective relationships.
- Self-motivated and capable of working independently.
- Professional, discreet, and customer-focused approach.
Why Join Us?
- You'll become part of a collaborative and high-performing team that supports international sales operations across multiple markets.
- This role offers excellent exposure to sales, finance, logistics, customer management, and commercial operations, making it an exciting career opportunity for someone looking to grow within a dynamic business environment.
Ready to Apply?
- If you are an organised problem-solver who enjoys supporting sales success and building strong working relationships, we'd love to hear from you.
- Apply today and help drive operational excellence within our Sales Enablement team.
Skills Required
- BCom degree or diploma with a major in Marketing, Logistics, International Trade, or a related commercial qualification
- 2–4 years of relevant work experience
- Experience in sales coordination, sales support, customer service, commercial administration, or a related role
- Experience working with NetSuite or a similar ERP system
- Strong Microsoft Office skills, particularly Excel, PowerPoint, and Word
- Experience managing customer data and sales-related administration
- Understanding of commercial finance processes
- Professional email communication skills
- Strong analytical and reporting abilities
- Excellent planning and organizational skills
- Ability to manage multiple priorities and meet deadlines
- High attention to detail and accuracy
- Strong verbal and written communication skills
- Ability to build and maintain effective relationships
- Ability to work independently and remain self-motivated
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
United Exports is a global leader and vertically integrated company in the agricultural supply chain, specializing in fruit production and export, from breeding to distribution.
