Description
Company Mission
Our mission is to add value to the products and services we provide through outstanding customer service, cutting edge technical knowledge, innovative production technique, and best-value pricing.
Summary
Provide administrative and sales assistance to sales team to help reach the company’s customer service, profit, sales and growth goals.
Benefits
Paid Time Off, Paid Holidays, 401k match
Health, Dental, Vision, Life Insurance, Short and Long Term Disability, AFLAC
Good team, solid operation (Family Owned & Operated)
Essential Duties and Responsibilities
- Follow-up on details for sales projects.
- Enter sales quotes.
- Be very flexible and help the sales team in any way
- Coordinate marketing initiatives.
- Complete basic estimating.
- Be the backup for a sales team member if they are gone or on sales calls, check their emails and have them forwarded to them.
- Basic reporting and analysis.
- Perform all other duties as assigned and those that may be necessary to achieve company and departmental goals.
Requirements
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactory. The requirements listed below are a representation of the knowledge, skill and/or ability required.
- Excellent and aggressive customer service skills.
- Excellent oral and written communication skills.
- Excellent organizational skills.
- Extensive knowledge of marketing principles.
- Overall understanding of printing and related processes.
- Ability to operate all standard office and copy center equipment.
- Ability to count money and perform basic math functions.
- Must be flexible.
- Proven leadership skills.
- Must be able to work well with a diverse group of people and individuals.
- Must be able to effectively follow through.
- Must be able to carry out multi-task projects simultaneously.
- Must be able to handle a high volume of work under pressure situations.
- Basic computer operation skills.
- Regular and consistent attendance.
Education and/or Experience
Bachelor’s degree in Business or related field; or 1 or more years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to apply basic math concepts (add, subtract, multiply, and divide). Ability to calculate figures and amounts such as discounts, interest and percentages. Ability to apply concepts of basic algebra.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical and Working Conditions
The job is performed in a manufacturing facility with exposure to large equipment, noise, and materials related to the printing process. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties of the job.
- Ability to sit and/or stand for extended periods of time.
- Ability to occasionally bend, stoop or kneel.
- Ability to use hands and arms to type, reach, handle or feel.
- Ability to regularly lift/move up to 10 pounds, frequently lift/move up to 25 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities
None.
Skills Required
- Bachelor's degree in Business or a related field, or at least one year of related experience and/or training, or an equivalent combination of education and experience
- Excellent customer service skills
- Excellent oral and written communication skills
- Excellent organizational skills
- Extensive knowledge of marketing principles
- Understanding of printing and related processes
- Ability to operate standard office and copy center equipment
- Ability to count money and perform basic math, percentages, discounts, interest, and basic algebra
- Flexibility and ability to assist the sales team as needed
- Proven leadership skills
- Ability to work effectively with diverse groups and individuals
- Ability to follow through and manage multiple projects simultaneously
- Ability to handle high-volume work under pressure
- Basic computer operation skills
- Regular and consistent attendance
- Ability to read, analyze, and interpret business, technical, and governmental materials
- Ability to present information and respond to questions from managers, clients, customers, and the public
- Ability to apply common-sense reasoning and solve problems involving standardized variables
- Ability to sit or stand for extended periods and occasionally bend, stoop, or kneel
- Ability to lift or move up to 25 pounds
What We Do
Midstates Group is a family- and veteran-owned company based in South Dakota specializing in printing, mailing, and fulfillment. With decades of experience, they provide a complete suite of marketing, design, print, mail, and fulfillment services. Operating from a 180,000-square-foot facility, the company offers fully integrated solutions designed to streamline operations, strengthen customer connections, and drive business growth for their clients.







