Sales Coordinator

This is your foot in the door to NYC’s premier Special Events team. Carmines and Virgil’s are looking for a highly organized, proactive Sales Coordinator who thrives in a fast-paced hospitality environment and is ready to grow. This role is the steppingstone to a career in event sales, with hands-on exposure to private dining, off-site catering, and full restaurant buyouts across three iconic NYC locations between both brands.

Why This Role Matters:

This isn’t just an admin job. It’s a launchpad. Our Sales Coordinators get a front-row seat to the inner workings of a high-volume event operation and often grow into Sales Manager roles within the company. You’ll work closely with our Sales Managers and Director of Events to help move events from inquiry to execution while developing the knowledge, skills, and confidence to take on more responsibility over time. If you’re detail-oriented, guest-focused, and hungry to learn, this is where it starts.

Your Role with Us:

• Be the first voice to respond to guest inquiries via phone and email with warmth, professionalism, and a on brand tone
• Create and update Banquet Event Orders (BEOs), manage CRM records, track event details, and maintain OpenTable reservations
• Coordinate third-party catering orders by inputting, quantifying, printing, and distributing while checking for accuracy and completeness
• Support the sales process by qualifying leads, gathering event info, and routing inquiries to the appropriate Sales Manager
• Develop deep knowledge of our event spaces, menu offerings, portion sizes, and operational flow across both brands
• Collaborate across departments by working with FOH, BOH, and third-party partners to ensure seamless communication and execution
• Be hands-on by assisting with setting up large and specialty events, pulling inventory, and confirming the return of event supplies after service
• Provide onsite support during events, helping with prep materials, and stepping in where needed to get the event started and executed
• Be prepared for all situations, communicate clearly, and always maintain professionalism
• Receive and record incoming leads in Tripleseat, ensuring all event details are entered accurately from initial inquiry through BEO distribution
• Collect deposits and final payments, confirm menu selection, follow up for guest counts, confirm all BEO details, and update reservations in OpenTable for accuracy
• Ask questions and stay curious. This is a learning role for someone who wants to grow in events and sales

What We’re Looking For:

• One to two years in a customer service, administrative, or hospitality support role
• Strong communication skills that are friendly, polished, and responsive
• Highly organized with strong attention to detail. You don’t miss a beat
• Ability to manage multiple tasks and stay calm under pressure
• Positive energy and a team-first mindset
• Familiarity with Microsoft Office, Outlook, and event or reservation platforms like Tripleseat or OpenTable is a plus
• Flexibility to work occasional evenings or weekends during event-heavy weeks

The Perks:

• Competitive hourly pay
• Paid time off and sick days
• Health and dental coverage
• Free meals from Carmine’s and Virgil’s plus 20% employee discount
• Career growth opportunities into event sales and beyond
• A team-oriented culture that recognizes talent and promotes from within

About Us:

Carmines and Virgil’s BBQ are legendary names in NYC dining, known for generous portions, warm hospitality, and unforgettable group experiences. With over 35 years of success and locations in NYC, Las Vegas, Atlantic City, DC, and the Bahamas, we’ve built our reputation on big flavors, bigger celebrations, and delivering WOW moments for every guest. Join a team that knows how to work hard, deliver consistently, and grow careers from the ground up.