Sales Coordinator

Posted 3 Hours Ago
Be an Early Applicant
Grand Rapids, MI, USA
In-Office
Senior level
Industrial • Manufacturing
The Role
Support account managers and customers to drive growth in Lifecycle Solutions & Services. Qualify leads, manage renewals and contracts, track orders, resolve customer issues, and collaborate with internal teams to deliver insight-driven upgrade, modernization, and services solutions.
Summary Generated by Built In
Dematic is seeking a Sales Coordinator to support the sustaining and growth our Lifecycle Solutions & Services business within our West region; supporting customers and driving various sales opportunities that ensure customer success. The successful candidate must be able to work in conjunction with internal Dematic functional groups, the regional Account Managers and alongside customers to formulate insight-driven solutions within our upgrades & modernizations and/or services functions of our business. The candidate should be self-driven and highly collaborative, fostering and establishing relationships with customers and highly effective at understanding and solving customer business challenges by leveraging our Dematic lifecycle and services offerings.
Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Candidates should be based near a major airport.We offer:

We offer:

  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Tasks and Qualifications:

Tasks and Qualifications:

This is What You Will do in This Role:

  • Sales Support: You will work closely with customers, account managers, solution development, business development, and other internal teams to support account managers, enhance client satisfaction and drive order growth within the region.
  • Sales Enablement: You will work closely and collaborate with the business development team, sales specialists and account managers to monitor, manage and qualify leads for the region and manage and utilize customer spend trend reports to drive order growth in specific areas of the business and with specific customers.
  • Client Management: You will act as a liaison between customers and the organization, ensuring effective communication and addressing general customer inquiries promptly.
  • Account Coordination: You will manage daily operations related to customer accounts, including managing renewal contracts, tracking order progress, customer issue resolution and addressing general customer requests.

What We are Looking For:

  • BS/BA degree in Business or Marketing and/or 5+ years of successful experience in complex, highly technical solution to distribution or logistics companies
  • Previous selling experience preferred.  Must be able to communicate and negotiate up to a C-Suite level.
  • Able to multi-task and work in a high-growth, fast-paced and deadline driven environment successfully.
  • Willingness for business travel, up to 50%
  • Proficiency in Microsoft Applications and Salesforce preferred.
  • Training in strategic selling methodology (Miller Heiman) preferred.
  • Strong organization and time management skills.
  • Models our Values of Integrity, Collaboration, Courage, and Excellence.

Skills Required

  • BS/BA degree in Business or Marketing
  • 5+ years of successful experience with complex, highly technical solutions for distribution or logistics companies
  • Previous selling experience
  • Ability to communicate and negotiate with C-Suite level stakeholders
  • Able to multi-task and work in a high-growth, fast-paced, deadline-driven environment
  • Willingness for business travel, up to 50%
  • Proficiency in Microsoft Applications
  • Proficiency in Salesforce
  • Training in strategic selling methodology (Miller Heiman)
  • Strong organization and time management skills
  • Based near a major airport
  • Models company values of Integrity, Collaboration, Courage, and Excellence
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The Company
HQ: Frankfurt am Main
2,544 Employees
Year Founded: 2006

What We Do

Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales

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