Sales Coordinator EF Education First (Program EF Study Abroad) | Jakarta, Indonesia
At EF, work is more than just a job—it's an opportunity to explore the world. Join our team and enjoy international travel, career development, and the chance to make a real impact while experiencing new cultures. Your adventure starts here!
We're looking for people who are curious, energetic, motivated, and passionate about making an impact. If you love learning, thrive in a fast-paced environment, and believe in working hard while having fun, this is the role for you. Apply now!
What You'll Be Doing
- Drive student enrolment by achieving sales and admissions targets through consultative selling and exceptional customer service.
- Connect with prospective students, parents, and referral partners through calls, meetings, and presentations to help them find the right study abroad program.
- Telesales is a key part of this role—you'll confidently make outbound calls, build relationships, and convert leads into enrolments.
- Respond to all enquiries within 24 hours, providing timely, professional, and personalized support.
- Meet daily performance KPIs, including outbound calls, appointments, consultations, and enrolments.
- Work closely with the Country Program Manager to execute the sales plan and achieve team goals.
- Deliver outstanding customer service throughout the student journey—from first enquiry to departure—including support with flights, accommodation, visas, enrolment documents, tuition payments, and other administrative processes.
- Organize and represent EF at events such as information seminars, education fairs, school visits, university presentations, student gatherings, and alumni events to generate leads and strengthen our community.
- Build and maintain strong relationships with students, parents, schools, universities, and referral partners.
- Travel within and outside the Jakarta area to visit partner branches and support recruitment activities.
- Be flexible to work evenings, weekends, and off-site events when required.
- Take on additional responsibilities as needed to support the success of the team.
What We're Looking For
- A confident communicator with excellent presentation and interpersonal skills.
- Someone who enjoys talking to people and isn't afraid to pick up the phone.
- A motivated sales professional who thrives on achieving targets and KPIs.
- Organized, customer-focused, and able to manage multiple priorities.
- Passionate about international education and helping students achieve their dreams of studying abroad.
- Willing to travel and work flexible hours when business needs require.
Requirements
- Willing to relocate to Jakarta or currently based in Jakarta.
- Minimum 3 years of proven sales experience, with a strong track record of achieving targets.
- Fluent in English; proficiency in additional languages is an advantage.
- Excellent sales, negotiation, and customer relationship management skills.
- Previous experience in the education, study abroad, or international education industry is preferred.
- Strong presentation, communication, and persuasion skills.
- Demonstrated ability to work under pressure, manage multiple priorities, and handle challenging situations effectively.
- Passionate about travel, languages, cultural exchange, and international education.
- Personal experience living, studying, or traveling abroad is highly desirable.
- Open to international exposure and working in a multicultural environment.
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Skills Required
- Willing to relocate to or currently based in Jakarta
- Minimum 3 years of proven sales experience with track record of achieving targets
- Fluent in English
- Excellent sales, negotiation, and customer relationship management skills
- Strong presentation, communication, and persuasion skills
- Demonstrated ability to work under pressure and manage multiple priorities
- Willingness to travel within and outside Jakarta and work flexible hours (evenings, weekends, off-site events)
- Previous experience in education, study abroad, or international education industry
- Personal experience living, studying, or traveling abroad
- Passion for international education, travel, languages, and cultural exchange
What We Do
A career at EF is something different. You’ll think boldly, own your job, and create a career you are proud of—and have fun doing it. When you join EF, you will join a global community of creative minds, innovators, and change-makers. Since 1965, we've created programs that help people see new places, experience new cultures, and learn about the world and themselves. People are at the heart of everything we do, and it all begins with the talented and collaborative EFers who bring our mission-opening the world through education- to life across 55 countries and counting.
