Spring Oak Senior Living

Sales Coordinator-Senior Living

Posted Yesterday

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Warrenton, VA, USA

In-Office

Senior level

Healthtech • Other

The Role

Build and maintain referral relationships with healthcare providers and community partners, generate qualified leads, conduct tours, manage follow-up and CRM tracking, collaborate with leadership to meet occupancy goals, represent the community at events, and deliver exceptional customer service to convert prospects into residents.

Summary Generated by Built In

Spring Oak Senior Living – Warrenton

At Spring Oak Senior Living, our motto is "Welcome to the Family," and it's more than just words—it's the foundation of everything we do. We are committed to creating a warm, welcoming, and supportive environment where residents, families, and team members thrive together. If you're passionate about building relationships, making a difference in the lives of seniors, and helping families find the right care, we'd love to meet you.

As our Community Relations Coordinator, you'll play a key role in growing occupancy by building strong relationships throughout the Tri-Cities community. You'll serve as the face of Spring Oak, connecting with healthcare professionals, referral partners, local organizations, and prospective residents while creating exceptional experiences for every family you meet.

This is an ideal opportunity for an energetic, relationship-driven professional who enjoys networking, community engagement, and helping families navigate the senior living journey.

Responsibilities

Build and maintain strong relationships with hospitals, physicians, rehabilitation centers, home health agencies, case managers, and other referral sources.

Develop and execute community outreach strategies that generate qualified leads and increase occupancy.

Represent Spring Oak at networking events, health fairs, chamber events, and community activities.

Conduct personalized tours that create a warm, informative, and memorable experience for prospective residents and their families.

Manage timely follow-up with inquiries, referrals, and prospects to nurture relationships and convert leads into move-ins.

Collaborate closely with the Executive Director and community leadership team to achieve occupancy goals.

Track outreach activities, referrals, and sales performance using CRM systems.

Deliver exceptional customer service throughout every stage of the sales process

Identify new partnership opportunities to expand Spring Oak's presence throughout the community.

Qualifications

Experience in senior living, healthcare, assisted living, memory care, home health, hospice, or healthcare sales preferred.

Proven ability to build relationships and generate referrals.

Outstanding communication, presentation, and interpersonal skills.

Compassionate, professional, and customer-focused approach.

Strong organizational and follow-up skills.

Comfortable using CRM systems and Microsoft Office.

Self-motivated, goal-oriented, and driven to increase occupancy.

Skills Required

Proven ability to build relationships and generate referrals.
Outstanding communication, presentation, and interpersonal skills.
Compassionate, professional, and customer-focused approach.
Strong organizational and follow-up skills.
Comfortable using CRM systems and Microsoft Office.
Self-motivated, goal-oriented, and driven to increase occupancy.
Experience in senior living, healthcare, assisted living, memory care, home health, hospice, or healthcare sales.

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The Company

HQ: Toms River, NJ

Year Founded: 2005

What We Do

Spring Oak Senior Living is a family-owned and operated organization that provides a range of senior care services, including assisted living, memory care, independent living, and short-term stays. Their mission focuses on celebrating life and wellness by offering physical, social, and emotional support through warm relationships and genuine care for every resident across their various communities.