Sales Coordinator, NA

A Little About Us
At Ooni, we believe everyone deserves a great workplace. Since our humble beginnings in 2012, we've grown to a global team of 262 talented, creative, and kind pizza-lovers. When you work here, you'll be joining a diverse team that values Kindness, Passion, Innovation, Ambition, and Rigor above all else. We live, work, and play by these values-and we think it shows.
About the Role
Ooni is looking to expand in the US, and we're looking for a Sales Coordinator to support our Sales and Account Management teams in driving our omni-channel retail presence across the region. This role will play a key part in sales operations, account support, and process improvement, ensuring our team can focus on selling more ovens and expanding our retail network. If you thrive in a fast-paced, detail-oriented role and enjoy juggling multiple priorities, this could be the perfect role for you!
Ooni has a hybrid approach to work, with a minimum of 3 days a week (Tuesday to Thursday) at our office in Austin, TX.
What You'll Do

• Be an amazingly efficient and wonderfully organized Sales Coordinator. Supporting our sales & account management team
• Assist in managing retail accounts and help maintain strong relationships with our partners across the US and Canada.
• You'll be processing purchase orders, invoicing, data entry, data tidying, processing customer order forms, research, issuing point of sale materials.
• Coordinate Deliveries: Work closely with our operations team and sending out samples of our fantastic products to our ever increasing retail network.
• Organize Sales & Marketing Materials: Distribute POS materials, send out product samples, and support trade shows and account training events.
• Data & CRM Management: Maintain accurate sales data, tidy records, and use CRM (FreshSales, SAP, NetSuite) to track account activities.
• Sales Reporting & Research: Conduct research to support account growth, generate sales reports, and help with forecasting.
• Drive Continuous Improvement: Assist in developing and refining sales processes to support our ambitious growth goals.
• Support Special Projects: Be flexible and proactive in handling a variety of tasks that help the team and company succeed.

What You'll Need to Succeed

• 1-3 years of experience in sales coordination, account management, or a similar role-preferably in consumer goods, outdoor products, or retail.
• Excellent organization and multitasking skills-you can juggle (literally or figuratively) multiple priorities.
• Detail-oriented mindset with a love for processes and accuracy.
• Strong communication skills-both written and verbal, with the ability to engage with internal and external stakeholders.
• Tech-savvy approach-experience with CRM (FreshSales, SAP, NetSuite), Excel, and ERP systems is a plus.
• Proactive, problem-solving attitude-you don't just identify problems, you find solutions.
• A passion for growth and improvement-personally, professionally, and in the company's processes.

Bonus Points If You:

• Have experience in sales administration, CRM management, or data analysis.
• Have worked in a fast-growing company or start-up environment.
• Love pizza. (Okay, this one isn't required, but it helps.)

Why Ooni:

• Go to YouTube and search "We are Ooni". We're super proud of our culture and think you'll love it here too. Here are some other reasons:
• Work for an employer that cares about your well-being! We've got an employee assistance programme which includes on-demand coaching and therapy sessions
• 35 days of paid time off per year, plus an additional 5-week sabbatical when you've been here for 5 years
• $620 every year to spend on your passion - whatever that may be
• $1200 to spend on Ooni products each year, plus a 50% discount on any other Ooni stuff
• We're all about giving back. That's why we offer two paid days to volunteer each year
• Continuing Education - we encourage our employees to use our learning platform to grow here at Ooni
• Enrolment into our 401k plan, plus medical, dental and vision cover (100% cover for yourself and 50% cover for dependents)
• Great pizza every single day if you want it. Yep. Every single day. And we'll teach you to become a pizza pro

To know more, have a look at our website. Read a bit about our values and products and just have a wee Google. If you like what you see, apply online with your CV and a cover letter to tell us why you want to come on board. We really like nice letters - especially ones that are personalised just for us!
Having a fantastic culture is really important to all of us at Ooni. We work hard to make it diverse and inclusive and want everyone to have access to the same opportunities. If you would like this advert in a different format or need an alternative method of applying, please let us know. You can email us at [email protected].