Key Sales Coordinator

IN A NUTSHELL 

We have warehouses, stockists, and customers across the world and are expanding our network of retailers, distributors, and agents across APAC & EMEA. Your role as a highly organised Sales Coordinator will be to ensure our retail partners, distributors, and agents have the support and resources they need to succeed.

You’ll be the key support contact for our sales team and export partners, responding to questions, processing orders, sharing updates and materials, and helping them navigate our systems and processes. You’ll also work closely with our internal logistics and operations teams to ensure stock is available and orders are fulfilled on time and complete.

Bring your commercial awareness, your instinct for anticipating people’s needs, and your drive to keep things running smoothly—and we’ll offer you an award-winning culture, a team that values your contributions, and the chance to keep growing in a meaningful way.

YOU COULD BE THE ONE IF YOU...

• Have 3–5 years of experience in sales coordination or customer support (ideally with B2B partners), with strong commercial awareness
• Genuinely enjoy supporting people—making sure they have what they need, improving how things run, and keeping operations smooth behind the scenes
• Have an understanding of the company's sales strategy, client needs, and business goals to help prioritise tasks effectively and support team objectives
• Communicate clearly and adaptively with international partners, tailoring your style to diverse cultural and business expectations while demonstrating resilience and emotional maturity in handling stress and feedback constructively
• Remain calm under pressure, handling multiple priorities with steadiness and possess a strong attention to detail, spotting issues early before they become problems
• Are confident in using tools like CRM systems, Google Sheets, Slack, and Asana
• Love engaging across teams and building strong relationships by being a proactive communicator, seeking clarification early and keeping stakeholders consistently updated
• Adapt quickly to ad-hoc requests and view ambiguity as an opportunity!

IF YOU WERE HERE LAST WEEK, YOU MIGHT HAVE...

• Processed an order in NuOrder for one of our key distributors in APAC
• Responded to a distributor’s inquiry about order status, clarifying SKU codes, pricing, product availability or payment details
• Coordinated with our Director of Export Sales to prepare for an upcoming international trade show, organizing samples and sales materials
• Worked with the operations team to check on inventory availability and updated a distributor on revised shipping timelines
• Created a customised line sheet in NuOrder for a distributor’s upcoming seasonal buy.
• Supported a virtual sales meeting with our HK distributor. Prepping materials, assisting with the presentation, and capturing key takeaways.
• Attended the weekly sales catch-up to align on distributor needs and priorities

LOCATION AND HOURS

This is a full-time position based at our office in Collingwood. As an international brand operating across multiple time zones, some non-standard hours may be required. We offer a flexible working environment to support a healthy work-life balance.

WHY WORK FOR BELLROY?

At Bellroy, it takes a wonderfully diverse crew to make everything tick. We’re a close-knit group of thinkers and makers from over 25 different countries, each contributing unique skills to achieve our shared vision. We believe that embracing diverse backgrounds and perspectives is key to staying agile and resilient. So, even if your experience isn’t an exact match, but you feel you have something special to contribute, we’d love to hear from you.

Bellroy is committed to making our hiring process accessible to everyone, including individuals with disabilities. If you need reasonable accommodations at any stage—whether it's applying, interviewing, completing pre-employment testing, or otherwise participating in the selection process—please contact us at [email protected]. Include your full name, the best way to reach you, and the type of accommodation you need to support you throughout the application process. We’re here to help and ensure you have the best possible experience.