Better begins here
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The Role
With breathtaking venues, expert staff and three outstanding hotels, Crown Events and Conferences caters for everything from large scale product launches and exhibitions to gala dinners and intimate cocktail functions.
We are looking for a motivated Sales Coordinator to support our fast-paced Event & Conferences Sales team. This is a fantastic opportunity for someone eager to begin or advance their career in the meetings and events industry.
In this role, you’ll provide joyful experiences through your genuine care for guests. As well as:
Provide strong administrative support to the Sales team supporting with managing client enquiries, proposals, and contracts.
Maintain accurate records using our CRM system and assist the Sales team with building event framework.
Be the first point of contact for potential clients (both inbound and outbound calls) and internal teams, whilst demonstrating exceptional customer service.
Collaborate with other departments, delivering joyful experiences and maintaining strong relationships across the business.
About You
You’ll bring the following:
Genuine interest in the Events and Hospitality industry
Excellent communication and organisational skills, and strong attention to detail.
A passion for delivering exceptional customer service and ability to build rapport with clients and team members.
Ability to thrive under pressure in a fast-paced environment, think independently and problem solve.
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
Skills Required
- Genuine interest in the events and hospitality industry
- Excellent communication skills
- Strong organizational skills
- Strong attention to detail
- Passion for delivering exceptional customer service
- Ability to build rapport with clients and team members
- Ability to thrive under pressure in a fast-paced environment
- Independent thinking and problem-solving ability
What We Do
Crown Resorts is one of Australia's largest entertainment groups and a leading operator and developer of integrated resorts. The company owns and operates a suite of world-class properties in Melbourne, Perth, and Sydney, as well as London’s boutique Crown Aspinalls. Its core offerings include luxury accommodations, award-winning dining, world-class casinos, conferencing, shopping, and high-end entertainment facilities.
