Responsibilities
- Educate customers across our product suite and service offering and Splends points of difference.
- Educate customers on the benefits and potential earning and lifestyle that on-demand driving can offer and how we can support their journey.
- Help customers new to rideshare by booking them into our Splend Assist program and communicate the required documents to bring with them.
- Schedule appointments.
- Work closely with the operation and depot teams to ensure we are maximising all sales potentials and placing focus on specific products where required to meet stock demands and business goals.
- Maintain an unwavering high level of customer service in line with Splends values and passion for our customers.
What you’ll bring
- Be a highly effective communicator with the ability to work in a team and build rapport with customers from a variety of cultural backgrounds.
- Basic negotiation skills
- Excellent time management skills
- Eager to learn, grow and develop in a high growth scale up environment.
- Great customer service skills with a customer outcome driven focus and approach.
- Strong administrative capabilities.
- Comfortable and able to work alternate Saturdays (with a day off in lieu the week following).
Our benefits
- Uncapped commission
- Salary packaging with 15% employer contributions for Electric Vehicles
- A day off on your birthday
- Employee Assistance Program
- Dedicated Learning & Development platform
Top Skills
What We Do
Splend provides eco-friendly and affordable cars to on-demand drivers, so they can focus on earning an income.
For over seven years, we’ve been helping drivers earn more, improve their ratings, and enjoy their jobs. How do we do that? By offering an unrivalled level of support for our customers.
We’re more than a car supplier. We provide resources and a community for drivers wanting to be their best. From dedicated support to advanced training and rewards, we help our customers take control of their careers with our flexible plans.
Splend was founded in Sydney in 2015. As on-demand driving became part of modern society, we expanded to nine cities across Australia, the Americas, and Europe, and grew our global team to over 150 employees.
We’ve helped students, retirees, former refugees, and single parents find work they love, which fits their lifestyle. We take pride in everything our members and teams achieved so far, and we’re only just getting started.









