We're Wootware, an online retailer of computer hardware, software, electronics and more. We're a team of (mostly) talented gamers who love technology and hate poor customer service. We strive to keep our customers happy and enjoy working with like-minded individuals who work & play hard.
We're on the lookout for somebody to join our sales team. This position primarily entails the execution of customer services. Your day-to-day responsibilities would include:
- Processing of customer orders
- Procurement of stock
- Assisting customers on live chat
- Providing purchase recommendations and tailoring quotations
- Providing world-class customer service leaving customers gobsmacked by how great your service levels are
A strong background in computer hardware and a thirst for knowledge are a must for this position. We're specifically looking for somebody who absolutely loves computer hardware, identifies as a hardware geek, is excited about upcoming hardware releases and is fully up-to-speed with the latest in tech goodness. You should also have first-hand experience building PCs.
This position is great if you enjoy providing PC hardware recommendations, are able to communicate clearly and professionally with clients and get satisfaction when helping somebody achieve their goal.
The salary bracket for this position ranges from R10,000 to R15,000 based on experience and expertise within this field.*
* Salary brackets are simply an indication and by no means a ceiling, there is always room for continued growth and learning.
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What We Do
Wootware.co.za is an online retailer of computer hardware and software geared towards enthusiast computing. It is based in Somerset West, Cape Town in the Western Cape, South Africa. We currently offer delivery only within South African borders via door-to-door courier services such as Dawn Wing (a division of DPD Laser), FastWay and FedEx.
Wootware was founded in 2007. Our plan was simple: let's make it easy for people to buy PC parts online, affordably with delivery to their door. Retail stores had sky-high pricing, were poorly stocked and were slow to bring in the latest technology. And thus the dream (Wootware) was born.
Fast forward a few years (and a lot of blood, sweat and tears) and that dream became a reality. What started out in a garage now occupies a factory, delivering nationwide via door-to-door courier at the best pricing around.
