Sales Consultant

Posted 4 Days Ago
Be an Early Applicant
Lubbock, TX, USA
In-Office
Entry level
Agency • Travel • Hospitality
The Role
Guide customers through vehicle selection, demonstrations, test drives, financing, paperwork, and delivery. Track interactions in a CRM, present finance products, maintain customer satisfaction, follow up with prospects, support business development, and complete product training. The role requires strong communication, customer service skills, a valid driver’s license, bilingual ability, and successful completion of background, MVR, and drug screenings.
Summary Generated by Built In
Job Summary & Responsibilities

Sales experience and Bilingual a plus!


 

At Cavender Auto Family, we're on a mission to be the most trusted automotive group in the nation—known more for the relationships we build than the vehicles we sell. Every team member plays a role in Making Confidence Happen by living The Cavender Way: acting with integrity, taking ownership, serving others with genuine care, and delivering exceptional experiences for our customers and teammates.

 

The Cavender Way is more than how we do business—it's how we treat each other. We foster a culture built on respect, accountability, teamwork, and continuous growth. We invest in our people, promote from within, and provide opportunities for team members to build rewarding, long-term careers in a supportive environment.

 

Cadillac of Lubbock, Texas, a Cavender Auto Family dealership, is currently seeking a talented Sales Consultants to join our growing team and help Make Confidence Happen every day. If you're passionate about helping others, committed to excellence, and believe great work starts with trust and ends with lasting relationships, you'll feel right at home here. Join a team that values your contributions, supports your growth, and empowers you to succeed.

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Veterans and Military spouses are encouraged to apply!


Why Work at Cadillac of Lubbock, Texas:

  • Medical, Dental and Vision Insurance, and pet insurance
  • Paid Time off
  • Paid Maternity and Paternity leave (Parental Leave)
  • Company Paid $10,000 life insurance policy
  • Employee discounts on Vehicles, Service and Parts
  • Professional growth and development training on a quarterly basis.

Here is what you will be doing:

  • Greet customers to identify their vehicle needs, and lead them through the sales process including vehicle/car selection, test drive, personalization, financing, and paperwork
  • Perform high-quality, professional, and knowledgeable presentation and demonstration of new and used vehicles/cars
  • Use customer relationship management (CRM) tool to effectively track all customer interactions
  • Present customer deal structure and additional finance products
  • Follow up with customers and maintain high customer satisfaction
  • Complete all ongoing training modules to keep abreast new vehicle products, features, accessories, etc.
  • Maintain Customer Satisfaction scores at or above company standards.
  • Arrange for delivery and registration of vehicle.
  • Engage in business development, contacting prospects and clients via phone and email.

Here is what you will need:

  • Bilingual
  • Internet Sales experience (preferred)
  • Sales or Customer Service experience is preferred
  • Strong communications skills.
  • Strong record of positive customer service results with customer focused attitude.
  • Submit to and successfully complete MVR, background check, and pre-employment drug test.
  • Valid driver's license


Skills Required

  • Bilingual ability
  • Internet sales experience
  • Sales or customer service experience
  • Strong communication skills
  • Positive customer service results and a customer-focused attitude
  • Successfully complete an MVR check
  • Successfully complete a background check
  • Successfully complete a pre-employment drug test
  • Valid driver's license
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The Company
Year Founded: 1902

What We Do

The Cadillac Area Visitors Bureau (CAVB) supports the day-to-day operations of the organization, promotes tourism, and strengthens the Cadillac area as a place to visit, live, and work.

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