Sales Consultant/Senior Sales Consultant

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.  

Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski. 

As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team. 

About the Job 

• Deliver outstanding customer service and create emotional connections through storytelling 

• Build trust and lasting relationships with customers, promoting loyalty programs 

• Achieve individual and team sales goals, taking accountability for results 

• Collaborate with your team to create a welcoming, organized store environment 

• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience 

About You 

• Passionate about fashion, luxury, or lifestyle brands 

• Experienced in a multicultural retail environment 

• Excellent and proven customer service skills and a winning personality that builds trust 

• Curious, empathetic, and results-driven team player with a commercial mindset 

• Digitally savvy and comfortable using retail technology 

• Confident expressing your individuality and bringing creative ideas to the team 

What We Offer 

You can expect a range of benefits, including: 

• 5-days work week with rotating shifts, including weekends and public holidays

• 13th month bonus (AWS)

• Flexible benefits

• Staff benefits (Staff purchase privileges, seasonal product benefits)

• 2 days wellness leave, 1 day birthday leave, 1 day volunteering leave

• Allowances including grooming and shoes

• Airport allowance and airport employee privileges (exclusive for team member who based at airport outlet)

• Employee referral incentive

• Uniform and training will be provided

• Recognition awards to celebrate individual and team achievements 

• Global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters 

• Opportunities for career development 

Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions. 

About Swarovski 
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. 

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger. 

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.