Sales
Solicit and promote sales of PF and PF-i products.
Achieve individual sales targets and contribute to overall group performance targets.
Prepare and proactively execute sales plans for prospective customers using internal marketing support and self-generated leads.
Cross-sell other retail banking products such as ASB, credit cards, and related offerings.
Customer Service
Deliver a high standard of customer experience in line with the Bank’s service quality standards.
Compliance
Adhere strictly to the Bank’s policies, procedures, and regulatory requirements.
Safeguard and uphold the image and brand reputation of the Bank.
Operations
Ensure the physical sales centre or sales hub is well maintained in accordance with the Bank’s quality and operational standards.
Job Requirements:
Bachelor’s Degree or Diploma in any field (minimum CGPA 2.8).
Minimum 1–2 years of experience in sales (banking sales experience preferred).
Highly motivated, results-driven, self-initiated, and able to work with minimal supervision.
Comfortable engaging with customers, passionate about sales, and accountable for delivering results.
Strong selling, persuasion, and negotiation skills.
Strong interpersonal skills with a service-oriented mindset.
Demonstrates initiative, perseverance, and passion in a fast-paced and demanding environment.
Ability to relate to and connect with the local community.
Good written and verbal communication skills (local dialect proficiency is an advantage).
Basic understanding of sales operations and banking products.
Basic computer proficiency.
Top Skills
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
