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Men's Style Consultant
Smith's Men's Store • Full-Time | Commission-Based • Reports to: Store Manager
POSITION OVERVIEW
Smith's Men's Store is seeking a motivated, service-oriented, and fashion-conscious Men's Style Consultant to join our sales team. This commissioned sales role is ideal for an individual who enjoys building relationships, providing exceptional customer service, and helping clients look and feel their best.
The Men's Style Consultant serves as a trusted advisor to clients by offering expert guidance on clothing, accessories, custom garments, and wardrobe solutions. The ideal candidate will be passionate about menswear, driven to achieve sales goals, and committed to delivering a personalized shopping experience that reflects the Smith's brand.
KEY RESPONSIBILITIES
Sales & Client Experience
◆ Represent and sell the full portfolio of Smith's Men's Store products and services.
◆ Deliver a personalized, high-touch customer experience for every client.
◆ Utilize the OneShop Client-teling App to manage, grow, and maintain a personal book of business.
◆ Proactively build long-term relationships through outreach, appointment setting, follow-up, and client events.
◆ Achieve and exceed individual sales and client development goals.
◆ Assist clients with ready-to-wear, made-to-measure, custom clothing, footwear, and accessories.
Product Knowledge & Wardrobe Consulting
◆ Develop and maintain expert knowledge of brands, fabrics, garment construction, fit, and current style trends.
◆ Provide wardrobe recommendations tailored to each client's lifestyle, profession, and personal style.
◆ Take accurate measurements and assist clients with custom clothing selections and fittings.
◆ Stay informed about new product arrivals, seasonal collections, and promotional opportunities.
Operations & Merchandising
◆ Maintain a clean, organized, and customer-ready sales floor and custom clothing area.
◆ Assist with merchandising, product presentation, and inventory replenishment as needed.
◆ Accurately process sales transactions and client orders using store systems.
◆ Participate in store meetings, training sessions, and special events.
REQUIREMENTS
◆ 2+ years of retail sales experience, preferably in men's apparel, luxury retail, or commissioned sales.
◆ Proven ability to build client relationships and generate repeat business.
◆ Strong understanding of menswear, fit, fabrics, and styling principles.
◆ Experience with clienteling and CRM tools is preferred.
◆ Excellent communication, interpersonal, and customer service skills.
◆ Strong organizational and time-management abilities.
◆ Comfortable using technology, including POS systems, clienteling platforms, and vendor resources.
◆ Professional appearance and demeanor.
◆ Availability to work weekends, evenings, and special events as required.
COMPENSATION & BENEFITS
◆ Competitive commission-based compensation program.
◆ Medical, dental, and vision insurance.
◆ 401(k) retirement plan.
◆ Employee merchandise discounts.
◆ Ongoing training and professional development opportunities.
◆ Opportunities for career growth within Smith's Men's Store.
Join Smith's Men's Store and help deliver an exceptional menswear experience while building lasting relationships with clients throughout the North Shore community.
Skills Required
- 2+ years of retail sales experience, preferably in men's apparel or commissioned sales
- Proven ability to build client relationships and generate repeat business
- Strong understanding of menswear, fit, fabrics, and styling principles
- Experience with clienteling and CRM tools
- Excellent communication, interpersonal, and customer service skills
- Strong organizational and time-management abilities
- Comfortable using technology including POS systems and clienteling platforms
- Professional appearance and demeanor
- Availability to work weekends, evenings, and special events
What We Do
Flex HR is a full-service human resources outsourcing and consulting firm dedicated to supporting small and mid-sized companies. They offer a comprehensive range of services, including strategic HR consulting, back-office administration, payroll, recruiting, and regulatory compliance. By providing an accessible and affordable alternative to internal HR departments, Flex HR enables business owners to focus on their core operations and growth while ensuring a professional HR infrastructure.
