Sales Consultant - Ford Used Cars

Posted One Month Ago
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91343, North Hills, CA, USA
In-Office
Entry level
Automotive • Professional Services • Retail • Transportation
The Role
Sell used Ford vehicles by creating an excellent customer experience, assessing needs, presenting lease/finance options, completing paperwork, and building long-term customer relationships. Work in-person and online to guide purchases and ensure smooth vehicle delivery.
Summary Generated by Built In

This is a great opportunity to work with an industry leader and join the Galpin Family of Dealerships! Sales consultants at Galpin have the opportunity to present customers with the full portfolio of Galpin products including: Volkswagen, Ford, Mazda, Lincoln, Volvo, Jaguar, Land Rover, Aston Martin, Lotus, and Porsche. Creating an excellent customer experience is a top priority! We are looking for people who are enthusiastic, honest, hard working, and committed to great customer service.


Company Overview:


Galpin opened its doors in 1946 and over the last 77 years has become the pinnacle of the Automotive industry. Galpin Motors is an automotive pioneer and credited with many industry firsts.  Galpin was customizing vehicles before custom cars were a thing. In the 50’s, Galpin was showcasing custom cars with the Barris’. In the 60’s, Galpin was winning Nascar as a 4 time West Coast Champion. The 70’s brought the birth of the custom van industry and off-road trucks at Galpin, and our innovation and technology and automobiles and design has continued until this day. Galpin Ford has been the #1 Volume Ford Dealer in the World for a record 29 consecutive years and every Galpin dealership has ranked in the top 10 nationally. We do what we do because we love it and our customers love it so it creates an enthusiasm which has made Galpin famous around the world. Galpin is the only dealership group that has starred in two television shows, Pimp My Ride and Car Kings.  We have worked with the most famous automotive celebrities and have close relationships with the entire automotive industry.

Galpin’s family of brands include Ford, Lincoln, Porsche, Volkswagen, Land Rover, Jaguar, Volvo, Aston Martin, Lotus, Polestar,  Mazda, Honda. Joining these brands are Galpin Auto Sports (G.A.S.), Galpin Studio Rentals, Horseless Carriage Restaurant, Boxenstopp Restaurant and Starbucks.

Galpin is family owned and operated by the Boeckmann Family, led by our President Beau Boeckmann, who is engaged and runs the day-to-day operations. Galpin’s Core Values include Integrity, A servants’ Attitude, Accountability, Continuous Improvement, Teamwork and Fun!


    Some of What You’ll do:


    This position will focus on all aspects of sales, including product knowledge, lease/finance structures and customer.

    • Create a welcoming and exciting car buying experience for all Galpin customers.
    • Assess the needs of customers and guide them to purchase or lease a vehicle using the method that meets their needs, whether that be fully online, in-store or a combination of online and in-store.
    • Become a product expert and ambassador for all Galpin products and services.
    • Ensure a smooth and stress free buying experience for guests, from the first point of contact, to the contract and paperwork process, and finally delivery of their new vehicle.
    • Review operating features, warranty and finalized paperwork with customers ensuring that they feel confident in their new vehicle purchase .
    • Develop customer relationships and maintain prospecting endeavors that encourage repeat business and create lifelong Galpin customers!

    What we are looking for:

    • High school diploma or equivalent
    • Valid California Driver's License + Acceptable Driving Record
    • Eligibility to acquire an occupational sales license
    • Excellent communication, negotiation, and interpersonal skills.
    • Customer-focused with a passion for delivering exceptional service.
    • Ability to work effectively in a fast-paced environment.
    • Professional work ethic and high integrity
    • Strong problem solving and follow up skills
    • Availability to work late nights, weekends, and holidays
    • 18+ years of age or older to comply with the company driving policy

    At Galpin, we believe that a diverse workforce is a strength to be celebrated. We value the unique contributions that you can bring to our team in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

    Galpin Benefits
    • Full Benefits after 30 days of employment including Health, Vision, & Dental Insurance
    • Competitive Pay plans
    • 401k + employer match
    • Paid vacation and sick time 
    • Vehicle Purchase Discounts
    • Employee Assistance Program
    • 20% off at all our Restaurant Locations
    • Employee Referral Bonuses
    • Custom tailored onboarding and cross training programs

    Skills Required

    • High school diploma or equivalent
    • Valid California Driver's License with acceptable driving record
    • Eligibility to acquire an occupational sales license
    • Excellent communication, negotiation, and interpersonal skills
    • Customer-focused with a passion for delivering exceptional service
    • Ability to work effectively in a fast-paced environment
    • Professional work ethic and high integrity
    • Strong problem solving and follow up skills
    • Availability to work late nights, weekends, and holidays
    • 18 years of age or older
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    The Company
    762 Employees
    Year Founded: 1946

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