Established in 1986, Arhaus is a family-founded business driven by a passion for exceptional people, beautiful products, and doing things differently. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces designed to be used—and loved—for generations.
The Sales Consultant maximizes sales and consistently delivers an exceptional guest experience. This individual is an enthusiastic representative of the Arhaus brand. Sales Consultants utilize our selling model to close transactions and are responsible for conducting business according to all company standards, policies and procedures. They supports an exceptional guest experience at all times.
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RESPONSIBILITIES
• Meets required monthly sales and productivity standards
• Continually develops enhanced selling behaviors according to our selling model
• Demonstrates strong product knowledge
• Maintains a guest book to organize, generate and cultivate business
• Performs proactive and consistent follow-up with all guests before and after the sale and at delivery
• Works to improve performance based on feedback provided by store management
• Promptly solves guest concerns
• Performs all opening and closing duties as directed
• Accurately performs all systems functions and maintain operational standards
• Responsible for recording all hours worked
• Reviews and acts upon all email and company communications
• Participates in weekly one on ones and team meetings
• Works in collaboration with all team members
REQUIREMENTS
• Driven to achieve sales goals
• Demonstrates knowledge and passion for company products and services
• Strong organizational, time management, technological and communication skills
• Works well independently and collaboratively
• Ability to deliver high-quality guest relations
• Sales skills, sense of design or related experience preferred
• Professional appearance and demeanor
• Flexible schedule that meets the needs of the business (including evenings, weekends, and holidays)
COMPENSATION
• Hourly non-exempt
• Includes minimum hourly base plus 1% commission (paid on net WRITTEN sales for the calendar month)
• If achieved, eligible for Monthly Sales Incentives
EMPLOYEE BENEFITS
• Exceptional advancement opportunities
• Competitive earnings, bonus opportunities, and generous employee discount
• Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status)
• Flex spending plan
• 401K retirement program and 529 college savings plan
• Paid vacations and holidays (Full-time employees only)
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Ability to achieve monthly sales and productivity goals
- Knowledge of and passion for company products and services
- Strong organizational, time management, technological, and communication skills
- Ability to work independently and collaboratively
- Ability to deliver high-quality guest relations
- Sales skills, sense of design, or related experience
- Professional appearance and demeanor
- Flexible availability for evenings, weekends, and holidays
Arhaus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arhaus and has not been reviewed or approved by Arhaus.
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Healthcare Strength — Medical, dental, and vision coverage are provided alongside company-paid life, short-term disability, and long-term disability, with HSAs/FSAs available. Wellness resources such as an onsite clinic at headquarters and an EAP broaden access to care.
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Retirement Support — A 401(k) with a company match, described with immediate vesting in company materials, underpins long-term savings.
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Wellbeing & Lifestyle Benefits — Employees can access sizeable merchandise discounts, friends-and-family events, sample sales, and wellness credits that can lower insurance costs. Headquarters amenities such as an onsite café and EV charging add convenience.
Arhaus Insights
What We Do
Arhaus offers original handcrafted designs at 70 privately owned and operated store locations in the U.S. and online at arhaus.com. Headquartered in Cleveland, Ohio, we collaborate with skilled artisans from around the world to create (and recreate) pieces that reflect many cultures, from Italy to Indonesia. The end result is an eclectic mix of designs that are exclusive to our stores and arhaus.com. Furnishing a Better World: This is the premise of the Arhaus design philosophy; it dates back to 1986 when the father and son John and Jack Reed opened the first store location in the historic Flats District downtown Cleveland and vowed never to use wood from the world’s endangered rainforests in the making of an Arhaus design. Today, nearly 50 percent the product assortment is made of recycled material—everything from glass, to metals like copper and reclaimed wood from buildings no longer standing and vessels no longer set sail. Timbers are either reclaimed or sustainably sourced. A Port City Called Arhus: The Danish port city Århus (pronounced ohr-HOOSE) inspired the name. John came across Arhus on a map and took an immediate liking. After a few minor modifications, “Arhaus” represented the warmth and luxury of the then (and now) home furnishings offered.
