Sales Completion Specialist

Motorway is the UK’s fastest-growing used car marketplace - our online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our award-winning, technology-led approach has redefined the experience of selling a car. Motorway is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding.

This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better.

We're after someone to join our Sales Completion team - the beating heart of our business. Our platform is changing the game for car sellers and dealers, making it easier and fairer for everyone. But a bit of tech can only go so far; that's where you come in. You'll be the expert guide for our customers, helping them get the best price for their car. It's a bit like being a brilliant matchmaker, but instead of people, it's cars and cash. You’ll be right in the middle of it all, negotiating, problem-solving, and celebrating with customers. We're a team that loves to learn, so you'll have loads of opportunities to grow your skills, take on new challenges, and really make your mark.

What you'll do

• Be the trusted expert for car sellers, delivering a seamless, can-do post-auction experience.

• Take the lead on negotiations between sellers and dealers through amazing interactions, making sure everyone gets a fair deal.

• Work with your team to hit targets, boost conversions, and keep quality standards sky-high through sustained productivity.

• Collaborate with our Account Management teams to make sure sellers and dealers are perfectly aligned.

• Help us shape the future by testing new features and giving us your honest feedback.

Experience you'll need to be successful

• A genuine passion for helping people and a talent for building solid rapport.

• A proven track record of hitting targets in a fast-paced environment.

• Confidence in your negotiation skills, whether you're on the phone or typing away on email.

• The ability to work to a high standard and thrive in a collaborative team setting.

• Experience in a customer-facing role where you’ve worked with targets and KPIs.

• Monday to Friday, 8:45am to 5:30pm

What you'll get

• £26,000 starting salary plus commission (£36,500 OTE)

• Sea fronted office location with regular social events, office drinks, weekly massages and free snacks to keep you going

• Flexibility to work from home 1 day per week

• Stock options so you can share in Motorway’s growth and future success

• Pension scheme to plan for your future with our provider NEST

• Strong commitment to your personal development

• Opt-in comprehensive health insurance through BUPA including fitness discounts

• Cycle to work scheme - save big ££ on a new bike and accessories

• Generous parental benefits including 6 months full paid maternity leave, 4 weeks paternity leave

• ... and much more!

We've got your back, in life's biggest moments and the everyday ones too.

• Competitive salary

• Equity scheme - we all share in Motorway's success

• 25 days holiday

• Sea-front office with bi-weekly massages and free snacks

• Private medical insurance via BUPA

• Life assurance

• Pension scheme (we contribute 5%)

• Enhanced family leave (e.g. 26 weeks full pay for maternity or adoption)

• 24/7 Employee Assistance Programme

• EV leasing scheme

• Cycle to work scheme

• Nursery salary sacrifice scheme

• 1 paid volunteering day a year