We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.
Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.
Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.
The Sales Incentives Lead, Revenue Strategy & Operations will play a critical part in shaping, supporting and optimising Dojo’s global sales compensation and incentives strategy. Sitting within the wider Revenue Strategy & Operations organisation, this role is responsible for designing effective incentive structures, managing compensation governance, and partnering with Sales, Finance, Business Analytics, RevOps and People teams to ensure our compensation programmes drive performance, align with business priorities and scale with our growth.
You’ll drive end-to-end compensation cycles for our revenue-generating teams, ensure operational excellence in quota and incentive management, and provide insights that influence go-to-market design. This role is essential to supporting Dojo’s growth ambitions as we further grow in the UK and across new European markets.
What you will do...- Coordinate the design, implementation and ongoing optimisation of sales commission and incentive plans across all revenue channels, ensuring alignment with business strategy, market best practices and regulatory requirements.
- Partner closely with Sales Leadership, Revenue Strategy & Ops, Finance, and People teams to establish compensation frameworks tied to company goals, growth targets and territory strategies.
- Support the annual and quarterly compensation planning cycles — from plan rollout, training, communication, and governance.
- Drive clarity and transparency of sales compensation through documentation, dashboards, enablement sessions and ongoing stakeholder support.
- Lead compensation operations, ensuring accurate monthly and quarterly commission calculations, dispute resolution, performance tracking and process compliance.
- Support organisational design and go-to-market strategy changes by modelling compensation impacts and optimising incentive structures for scalability.
- Bachelor’s degree in business, finance, economics, engineering, mathematics or another quantitative field.
- Significant experience in sales compensation, revenue operations, sales operations or commercial finance within a high-growth fintech, SaaS, or B2B technology business.
- Strong understanding of B2B sales models and revenue motions across direct sales, partnerships, inside sales and account management.
- Experience designing and managing sales compensation plans, including quota modelling, incentive mechanics and performance measurement.
- Strong quantitative and analytical abilities; able to build and interpret models, perform scenario analysis and develop data-driven recommendations.
- Proficiency with Excel/Google Sheets (advanced), SQL, Salesforce, and BI tools (e.g. Looker, Tableau). Experience with commission systems is a plus.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
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What We Do
Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast
