At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.
We encourage you to become a part of VyStar Credit Union's family of employees.
Sales Compensation Manager
ACCOUNTABILITY STATEMENT
The Sales Compensation Manager will partner with Sales Leadership, Finance, HR, and business leaders to develop initiatives to drive successful business outcomes through our sales incentive programs. The Sales Compensation Manager develops, administers, and communicates incentive programs, including total compensation to Sales Leaders. Participates in the development of incentive programs that support the organization's sales goals, reflect the sales culture, and maintain competitive positioning of the organization's pay programs. Includes review and recommendation of job levels and base pay as well as variable pay consisting of commissions and bonus payouts. Ensures that all compensation-related activities are in compliance with applicable regulations and standards. Works collaboratively with Sales Leaders in support of the sales compensation process and delivers key insights on sales performance and compensation impacts. Makes recommendations regarding improving the compensation processes, focusing on improving efficiency, reducing exceptions.
ESSENTIAL RESPONSIBILITIES
***This position can be based in Jacksonville, FL, Atlanta, GA or Orlando, FL.***
- Take the helm of our sales compensation programs, ensuring they're both rewarding and align with our Credit Union's ethos. Design and oversee sales compensation plans that drive our employees and leaders to excel. Prepare and present professional level presentations to senior leaders.
- Provides compensation recommendations for internal candidates and external hires. Provides guidance to Sales Leadership in the administration and interpretation of salary administration policies. Reviews compensation changes in individual wages and salaries for conformance to company guidelines and conduct market analysis of groups or individuals within the company to ensure market competitiveness.
- Work closely with business leaders to navigate sales compensation topics, finding solutions that support their objectives while staying true to our strategic compensation framework. Tackle complex issues and make critical decisions on incentive matters. Influence change, communicating concepts, and explaining analysis. Put your knowledge of sales compensation concepts to use along with your conceptual, analytical, and problem-solving skills.
- Participates in the design, development, and implementation of the annual incentive compensation plan with a focus on compensation components that influence higher performance and drive key business outcomes. Ensures the preparation and distribution of annual plan documents, position summaries and communications regarding the upcoming plan year. Identifies trends in incentive compensation plan, suggesting improvements based upon data and analysis to maintain competitive positioning of the organization's pay programs
- Lead the annual review of our sales compensation plans, ensuring their design promotes peak performance and aligns with organizational goals. Guarantee that incentive calculations for monthly, quarterly, and annual bonuses are precise and transparent. Take initiative, drive project work, and complete work within established deadlines.
- Prepare system uploads, validate calculations, and reconcile the commissions pay-out in accordance with the Department Incentive Plans monthly/quarterly cadence
- Builds strong relationships and works collaboratively with sales leaders to deliver key insights on sales performance and compensation impacts. Supports sales management by answering detailed questions regarding compensation plans and timely review and resolution of sales issues.
- Evaluates all new positions or reclassification requests for assigned division to determine appropriate salary, incentive plan, grade, FLSA status and title. Ensures the job description is measurable and an accurate reflection of duties. Conducts annual cost of labor and living analysis for assigned division to determine if positions are competitive in labor markets.
- Conducts ad-hoc analysis to determine the effectiveness and appropriateness of compensation practices.
- Keeps abreast of trends and changes in Human Resources legislation and makes recommendations for change to keep company practices in compliance with federal, state, and local governmental agencies.
- Keep your finger on the pulse of market trends to ensure our sales compensation remains competitive and suggest improvements. Maintain deep knowledge of our Credit Union's policies and the compensation landscape to ensure our strategies are top-notch. Keep our practices legally sound by staying ahead of laws related to sales compensation.
Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.
- Focus Focus your full attention by carefully listening to and observing your client or member.
- Connect Consistently be friendly and approachable. Demonstrate you care.
- Understand Listen empathetically and ask questions. (70%/30%)
- Counsel Recommend solutions based on your client’s or member’s needs and objectives.
- Advance Ensure that member's expectations were exceeded.
Verify necessary follow-up action.
JOB QUALIFICATIONS
EDUCATION & EXPERIENCE
- Bachelor’s degree in HR or related field.
- 7-10 years’ experience in the Sales Compensation field, such as commissions or incentive calculation, incentive plan design or modeling.
- 5+ years’ experience in a leading sales incentive plan design projects.
KNOWLEDGE, SKILLS & ABILITIES
- Extensive knowledge of compensation and applicable laws.
- Strong communication skills, both written and verbal including an ability to effectively present information to internal partners.
- Excellent interpersonal skills, ability to build relationships, and customer focused orientation.
- Ability to function effectively as a team member; demonstrated ability to establish respect, credibility, and trust with others in the organization.
- Excellent organizational and time management skills.
- Proficient with Microsoft Office Suite or similar software.
- Advanced excel skills, including v-lookups and pivot tables.
- Workday experience preferred.
- Maintain a sense of urgency.
- Strong analytical skills and ability to interpret and communicate data.
- Able to work in a fast-paced environment with proven ability to effectively work with others.
- Professional conduct and self-motivated.
CERTIFICATIONS
Preferred: Certified Compensation Professional
DISCLAIMERS AND WORK ENVIRONMENT
Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.
The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.
No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.
Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.
Thank you again for your interest in this position!
VyStar Credit Union Human Resources
What We Do
VyStar Credit Union is the second-largest credit union headquartered in Florida and now serves over 770,000 members with assets totaling $11 billion. VyStar is the largest mortgage lender in Northeast Florida and one of the major employers in the region with over 2,000 employees. VyStar membership is open to everyone who lives or works in the 49 contiguous counties of Central to North Florida, 10 Southern Georgia counties, and past and present military members and their families all over the world.
Today, the driving VyStar philosophy continues to be offering highly competitive pricing, giving members high-yielding savings products, low loan rates, and low-or no-fee financial services. This commitment makes finding affordable, quality financial products and services a reality for our members.
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