Who are we?
At OPENLANE, we make wholesale easy so our customers can be more successful. We're a technology company, building the world's most advanced - and simple - digital marketplace for used vehicles. We're a data company, helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovative company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. OPENLANE offers its customers the best digital marketplace for used cars in Europe. Our B2B clients enjoy operational excellence when working with us.
Our Values
- Driven Waybuilders: We pursue challenges that inspire us to build, create and innovate.
- Relentless Curiosity: We seek to understand and improve our customers' experience.
- Smart Risk-Taking: We transform risk into progress through data, experience, and intuition.
- Fearless Ownership: We deliver what we promise and learn along the way
What are we searching for?
We're looking for a passionate relationship builder to join our Stellantis Pre-Owned Car Sales & Operations team at our Chester Head Office. This is an exciting opportunity to play a key role in expanding SPOTICAR's presence across the retailer network, helping our partners unlock new opportunities and grow their used vehicle business.
If you enjoy connecting with customers, building long-term partnerships, and making a tangible impact, we'd love to hear from you!
What will you do?
- Proactively contact and support existing retailers within a Stellantis market area, maintain strong relationships, and assisting inactive retailers and understanding their business needs and challenges
- Engage dealers via outbound calls and emails from an existing database
- Support existing customers in developing their business with Spoticar, ensuring satisfaction and loyalty
- Actively re-engage former customers, analyse reasons for disengagement, and report findings to management
- Describe details of Spoticar’s stock offering, with accuracy and confidence
- Execute targeted call campaigns to promote new stock, solutions, and services to both new and existing customers
- Consistently achieve and exceed assigned sales targets, contributing to the overall growth of Spoticar’s market share
- Bring positivity, pro-activity, enthusiasm and professionalism to daily interactions, aligning with Spoticar’s values and culture
RequirementsWhat are we looking for?
We're looking for a customer-focused and driven professional who enjoys building relationships and delivering results. You bring:
- 1 - 3 years of experience in a customer-facing role, such as customer service, sales, or account management. Experience in the automotive industry or a B2B sales environment is a plus.
- A talent for building strong, long-lasting customer relationships.
- Excellent communication skills, with the confidence to present ideas and negotiate effectively.
- Good knowledge of MS Excel.
- A proactive, self-motivated approach and a drive to achieve targets.
- Strong organisational skills and attention to detail.
- Flexibility to travel occasionally for customer visits and business meetings.
- A positive attitude and a team-player mindset.
BenefitsPAY & BENEFITS
At OPENLANE Europe, pay is determined based on role impact, experience, skills and internal fairness.
In addition to the base salary, our package includes:
- Comprehensive benefits package depending on the country of employment
- 25 days holiday + bank holidays
- Only roles that can be performed from an alternative work location are eligible for occasional remote work. In that case, working from home is allowed for up to a maximum of two days.
- Learning & development support
- Opportunity to work in a dynamic, international, and innovative environment
Are we the perfect match?
- Can you fulfill this vital function within our online auction platform?
- Are you dedicated and able to communicate within a down-to-earth company where we highly believe in a can-do mentality?
Then GO FOR IT and take your career to the next level.
Send us your CV in and motivation letter and become part of the OPENLANE team and contribute to a high performing culture.
OPENLANE is an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- 1-3 years of experience in a customer-facing role (customer service, sales, or account management)
- Experience in the automotive industry or a B2B sales environment
- Ability to build strong, long-lasting customer relationships
- Excellent communication, presentation and negotiation skills
- Good knowledge of MS Excel
- Proactive, self-motivated approach with drive to achieve targets
- Strong organisational skills and attention to detail
- Flexibility to travel occasionally for customer visits and meetings
- Positive attitude and team-player mindset
What We Do
OPENLANE Europe is a digital B2B marketplace that facilitates the wholesale of used vehicles. It connects automotive professionals, including dealers, fleet operators, and leasing companies, with a transparent platform for buying and selling. The company provides end-to-end services such as vehicle inspections, logistics, and financing, aiming to streamline the remarketing process across Europe through its technology-driven platform.
