The Role
Manage qualified B2B sales opportunities from initial engagement through negotiation and deal closure. Responsibilities include understanding client needs, developing proposals, presenting solutions, overcoming objections, negotiating terms, maintaining CRM pipeline data, achieving sales targets, nurturing client relationships, and coordinating with internal teams to finalize contracts and transition closed accounts. The role also involves monitoring market trends, identifying expansion opportunities, and contributing to improved sales strategies.
Summary Generated by Built In
1. Sales Conversion and Deal Closure
• Manage qualified sales opportunities throughout the sales cycle, from initial
engagement to final negotiation and deal closure.
• Understand prospective clients' business needs, challenges, budgets, and
decision-making processes.
• Present relevant service offerings and develop tailored proposals that address client
requirements.
• Apply effective sales techniques to overcome objections, address concerns, and
secure client commitments.
• Negotiate pricing, contract terms, and commercial conditions within approved
company guidelines.
• Consistently work toward achieving monthly, quarterly, and annual sales targets.
2. Client Relationship Management
• Build and maintain strong relationships with prospective and existing clients.
• Engage key decision-makers and stakeholders to understand their business
priorities and purchasing criteria.
• Deliver professional sales presentations, product or service demonstrations, and
solution discussions.
• Maintain regular communication with prospects to nurture opportunities and
support purchasing decisions.
• Ensure a smooth transition to the relevant account management, operations, or
implementation team following deal closure.
3. Pipeline and CRM Management
• Manage and maintain an accurate sales pipeline, ensuring opportunities are
updated throughout the sales cycle.
• Record client interactions, follow-up activities, deal progress, and sales forecasts in
the designated CRM system.
• Follow up consistently with prospects to maintain engagement and accelerate
decision-making.
• Identify potential risks that could delay or prevent deal closure and take appropriate
action.
• Provide regular updates on pipeline status, expected revenue, conversion rates, and
closed deals.
4. Cross-Functional Collaboration
• Collaborate with BDRs, SDRs, marketing, solution consultants, and other relevant
teams to progress qualified opportunities.
• Work with internal stakeholders to prepare proposals, pricing structures, and
presentations aligned with client needs.
• Coordinate with legal, finance, and operations teams, where applicable, to facilitate
contract finalization.
• Share client feedback, objections, and market insights with relevant internal teams
to improve sales effectiveness.
5. Market and Business Development
• Develop a strong understanding of Centro's service portfolio, value proposition, and
competitive advantages.
• Stay informed about market trends, competitor offerings, and potential business
opportunities.
• Identify opportunities to expand existing client relationships or introduce additional
services when relevant.
• Contribute to improving sales strategies, objection-handling techniques, and
conversion performance.
Requirements
• Bachelor's degree in Business Administration, Marketing, Sales, or a related field is
preferred.
• Proven experience in sales, business development, or deal closure, preferably in a
B2B environment.
• Experience managing sales opportunities from qualification through negotiation and
closing.
• Strong negotiation, persuasion, presentation, and objection-handling skills.
• Excellent verbal and written communication skills in English.
• Ability to understand client requirements and communicate the value of complex
services or solutions.
• Strong commercial awareness and the ability to negotiate within defined pricing and
profitability guidelines.
• Experience using CRM systems to manage sales pipelines, track opportunities, and
report sales performance.
• Strong organizational, follow-up, and time-management skills.
• A results-driven mindset with the ability to meet or exceed sales targets.
Skills Required
- Bachelor's degree in Business Administration, Marketing, Sales, or a related field
- Proven experience in sales, business development, or deal closure, preferably in a B2B environment
- Experience managing sales opportunities from qualification through negotiation and closing
- Strong negotiation, persuasion, presentation, and objection-handling skills
- Excellent verbal and written communication skills in English
- Ability to understand client requirements and communicate the value of complex services or solutions
- Strong commercial awareness and ability to negotiate within defined pricing and profitability guidelines
- Experience using CRM systems to manage sales pipelines, track opportunities, and report sales performance
- Strong organizational, follow-up, and time-management skills
- Results-driven mindset with ability to meet or exceed sales targets
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The Company
What We Do
Centro CDX is a global business process outsourcing (BPO) and diversified technology solutions provider. It specializes in digital transformation and data intelligence, offering services that revolutionize business operations through process orchestration and security enablement. Operating across North America, Europe, the GCC, and Africa, the company focuses on streamlining processes and enhancing customer experience to drive sustainable growth for its clients.
